5 Pack - ChapStick, Classic Medicated Lip Balm 0.15oz Each

I have really bad skin around my lips, like literally have cream from the doctors for it, and this Chapstick is literally the only thing that works and helps, I've been using it for years and it's actually a life saver! (But I'm from England and theyve stopped selling it over here so I'll have to get back to trying to find something else that works this well:()

I guess it took a while, but my lips have started to hate the "Classic spf 15" ChapStick. Over the past month my lip corners started cracking and haven't let up. It sucks. I don't know what to do now? I'm at a loss.

My father used the old school original Chap Stick since long before I was born. Some of my earliest memories of my father were of the big ring of keys, red hankerchif, and tube of pink colored Chap Stick with the black label that he always carried in his right hand jean's pocket. I my self have been a loyal customer of Chap Stick Medicated since I was a kid in the early '90's. As kids back then did, I spent most of my time out doors, and as a result I had the worst lip health lol. My parents took me to the family doctor for a routine visit. Amongst the basic checks and other general concerns my parents expressed to the doctor that day, they were worried about the fact that they had been giving me Chap Stick to use but my lips weren't healing. Ole Doc Frederickson recommended they get Chap Stick Medicated for me to try. At the time the Medicated version was relatively new and my folks weren't aware of it before that. I remember I wasn't too fond of how it burned when I first tried it, my Mother had to make sure I was using it regularly. As my lips healed however, I soon learned its value and have used it every day since then. Even when friends would tease me about how they knew that I had a tube of Chap Stick some where on my person at any given time. I continued to carry Chap Stick because I knew the benefits it had to offer me. When people ask what is the one thing I would take if I was going to be stranded on a dessert island? Chap Stick has always been my first answer lol. Even Dad eventually switched to the Medicated. I never saw an end in sight until GSK bought the Chap Stick brand from Pfizer in 2019 and shortly there after changed the formula and cheapened up the packaging. I will say, that it does still seem to work, all things considered it serves the purpose, but not nearly so well as it used to. I have observed that since i ran out of the "old formula" Medicated that i have to apply this "new formula" 6 to 12 times a day to get the same results that the "old formula" would have given me with 4 to 8 applications in a day. I would however like to make a FORMAL COMPLAINT to the fact that each and every tube of the "GSK" Chap Stick that I have used has sharp rough edges around the applicator end of the tube where it comes in contact with the user's lip. I am certain this affects how often I have to reapply. More importantly however, this has caused so much damage to my lips that I am seriously considering changing brands. If the GSK corporation cannot get the quality of the "Chap Stick" brand back up to the standards that Pfizer had been maintaining for Chap Stick customers since 2009 and Robbins/Wyeth long before that, well then I will sadly have to leave behind one of the longest running brand loyalties that I have ever maintained. I sincerely hope that someone will take note that long time customers are not happy with the changes made to this product line. I understand that chapstick is probably not a very large market portion in the grand scheme. It is however a market in that once you have a product which your customers enjoy and that solves a problem for them, they will continue to be committed customers for the remainder of their life times. Often passing along those loyalties to their children and even grand children. Think long them here. Which will benefit the bottom line the most; Cutting manufacturing costs to save a dime righ now and losing your legacy customers? Or ensuring the high quality of your product and keeping those long term relationships with life time customers? .... I know which one I would choose, but what do I know, I'm just a red neck, truck driving, mid western farmer's son lol. I digress! I just wanted to put in my two cents. Thank you for hearing me out. God Bless.

After over 20 years, they changed the formula and there's a huge difference. This is the ONLY lip balm I can use. I can't use lipsticks, gloss or any other so called medicated lip balms. Now I see I can't even find it! I believe they replaced it with a new moisture balm. Not okay!!! Stop messing with out lips!

WHY would you change the formula? I've used this every single night for 20+ years. The new formula is oily and thin and just weird. No thanks. Bye, Chapstick.

Something has changed and I will not be purchasing anymore. I've used daily for 40 yrs or more and suddenly the consistency is different and does nothing for my lips, almost making my lips worse. If this is their way of getting us to use more product for same results it's backfired. Very very dissatisfied. Will be finding a new brand.

It is hard to find words to express my disappointment in this 'new formula.' I have been purchasing Chapstick Medicated since 1998 because of the quality and fantastic results but will no longer purchase until the original formula is returned. I have wasted money on this new product and now need to waste more money until a suitable replacement is found. The taste is disgusting on my lips and the results I used to see are no longer there. It's a shame that you are willing to lose so many long-time loyal customers by completely changing this product. I'm hoping OraLabs has a suitable replacement.

I just opened the 1st tube of the new formula. I am heart broken. I have an addiction to Classic Medicated ChapStick. I don't leave home without one, I have one in every room and I always have 2 or more new tubes on the ready. After at least 20 years of dedication, I will be switching to something else. I 1st used it when it was in a squeeze tube with an angled applicator. I stuck with you when you did away with that but not this time, I'm done. Bad move GSK!

This new formula is terrible. I've been using medicated chapstick for years, it was the only thing that worked for my dry lips. I could actually feel it absorb into my lips while everything else just surfaces it. Now with this new formula it's doing the same as everything else, it's not working like it used to. It doesn't matter how many times a day I apply it my lips aren't getting moisture and stays dry, I don't know what to do anymore. This was the only product that worked.

I have been using the light blue classic medicated for over 15 years. I never bought anything else, it was the perfect kind for my lips. I realized the label was a darker blue but didn't think anything more until I used it. COMPLETELY DIFFERENT. I don't like any of the other flavors; they've just never been quite like the medicated one. Now, I'm going to have to shop around. VERY BUMMED.