5 Pack - ChapStick, Classic Medicated Lip Balm 0.15oz Each

WHY would you change the formula? I've used this every single night for 20+ years. The new formula is oily and thin and just weird. No thanks. Bye, Chapstick.

My lips are frequently dry. Without applying lip balm, it doesn't take long before it starts feeling tight and uncomfortable. It's worse during winter. The cold and wind really makes my lips chapped. This medicated lip balm reliably relieves pain with a nice cooling sensation. Hydrates and helps heal. I like that it's colorless for days I don't want to wear makeup or when lounging at home.

I have used and purchase this chapstick loyally for decades. I have extras in my purse, my car, every single bag, every floor of my house, I use it that much. It is the ONLY chapstick I WILL use, the only one that made my lips constantly full, smooth, hydrated, and healthy. I haven't had chapped lips in YEARS because of this chapstick. However, you changed the formula to a thinner, drier formula and my lips became chapped within the day. After decades of use, I can and will not use a different product than the classic medicated chapstick. I will switch brands to something as close to the original as possible, probably Carmex. This is so sad, and I have no clue why you would change such a consistent and GOOD product.

It is hard to find words to express my disappointment in this 'new formula.' I have been purchasing Chapstick Medicated since 1998 because of the quality and fantastic results but will no longer purchase until the original formula is returned. I have wasted money on this new product and now need to waste more money until a suitable replacement is found. The taste is disgusting on my lips and the results I used to see are no longer there. It's a shame that you are willing to lose so many long-time loyal customers by completely changing this product. I'm hoping OraLabs has a suitable replacement.

Why have you changed the ingredients in medicated chapstick? The previous version was the best lip balm I have ever used and the only thing that worked for my lips. I'm devastated I can't get it anymore as nothing else works. Can you please tell us the ingredients of that version so I can try to find something similar? So gutted.

I have really bad skin around my lips, like literally have cream from the doctors for it, and this Chapstick is literally the only thing that works and helps, I've been using it for years and it's actually a life saver! (But I'm from England and theyve stopped selling it over here so I'll have to get back to trying to find something else that works this well:()

I just opened the 1st tube of the new formula. I am heart broken. I have an addiction to Classic Medicated ChapStick. I don't leave home without one, I have one in every room and I always have 2 or more new tubes on the ready. After at least 20 years of dedication, I will be switching to something else. I 1st used it when it was in a squeeze tube with an angled applicator. I stuck with you when you did away with that but not this time, I'm done. Bad move GSK!

I use this and one other medicated lip balm religiously (for years!) Was not thrilled to see the formula changed. Even less thrilled when I put it on. Feels waxy and lacks original analgesic and cooling feeling. Lips feel worse after using. Will not buy again unless original formula is restored.

It's really a shame that you guys changed the formula. It's trash now. It's inefective to do what the old formula would do which is hydrate and heal very dry and cracked lips. It's like the new formula does'nt even absorb well. It just spreads around and gives an awful taste. I know ChapStick has been handed over to various companies over the last few years. I hope you guys (ChapStick) did'nt change the formula just to save a few pennies. #bringbacktheold

This new formula is terrible. I've been using medicated chapstick for years, it was the only thing that worked for my dry lips. I could actually feel it absorb into my lips while everything else just surfaces it. Now with this new formula it's doing the same as everything else, it's not working like it used to. It doesn't matter how many times a day I apply it my lips aren't getting moisture and stays dry, I don't know what to do anymore. This was the only product that worked.