Review:
I received these drug test kits already expired when they were delivered (expiration date was March 1, 2026 and they were delivered March 6, 2026). Since these are testing products, expiration dates are important for accuracy and reliability. I had to contact customer service immediately and process a return the same day I received them.
While customer service did approve the refund, the only compensation offered was a $25 promo code that requires a $45 purchase to use. This means I would have to spend additional money to receive a discount for an issue that was completely out of my control. That did not feel like a fair resolution.
Buyers should double-check expiration dates when ordering these types of products online.