I don't want to give a bad rating for the bike itself because I never received the bike. My rating is to Walmart themselves. I ordered this bike and received the tide 1. Small scooter like electric bike. When I asked for a replacement for the bike that I originally ordered, they made it my problem. I had to returned the bike without replacement. There wasnt a courtesy pick up. I had to call fedex myself for pick up because dropping it off would be too big. 66 pounds in a large box. Walmart wasnt considerate about that. They said they will issue a refund instead of doing the easier thing and sending the replacement. In messages , I was told that it will take up to 3 weeks to be refunded. So if you get the wrong item, take it as you wont be riding any time soon.