The Tri-color Ink cartridge was empty upon arrival ... I placed discounted Walmart pricing, mail ordered cartridges, inside printer immediately upon arrival at my door unfortunately the Tri-color ink levels was diagnosed as completely empty, the printers diagnostic review information on replacement ink levels was zero color ink.
The black ink level was fine, it did show a full level cartridge of black ink was loaded in the printer. Walmart does not replace or refund ink cartridges if they are dried out or empty when purchased once package has been opened for usage. I basically paid for 1 ink cartridge in a 2 cartridge package.