ACiQ Essentials 12000 BTU Ductless Mini Split Air Conditioner Heat Pump with WiFi & 16ft Kit | 19 SEER2 208/230V

Had to purchase for an upstairs bedroom that is warm in the summertime heat. Unit came in good shape. Line set was clean and not bent. Had to redo one factory flare, but the rest on the install was smooth. Quiet unit, good price, fast shipping. Unit is precharged with enough 410a for a 16 ft line set. Customer is happy with a cold place to sleep now. Recommended for sure!!!

My order was delivered on time; I was surprised that the mini split came with the line set included. I was able to install it and have it running the same day, my customer was very happy with the results. I would definitely recommend and buy this product again.

I'm very impressed with these units, I've probably installed 20 of these in the last couple years and haven't had any callbacks. I've done Mitsubishi and Daikin for 15 years now and I can't tell the difference between them. Extremely quiet, great even in cold climates.

The unit came faster than stated, which was great. I called to ask about the unit, and the gentleman was very helpful about what we needed. There were no issues; it was packed well. It is installed and working fine. It was confusing to set up the app for wifi, but I checked and it does not need to be on wifi to work. I opted not to use the app because I am trying to reduce wifi use in the house, so we are just using the remote that comes with the unit

This will be my 3rd ACIQ unit purchased from HVAC Direct. All have exceptional quality and have been very easy to install. 2 are central air heat pumps the 3rd is a mini split for my garage.Not a scratch on any of the equipment. Fast (Really fast) shipping to my door and excellent customer service ! my new go to place

I decided to go with a mini split because the prices had dropped quite a bit. A local contractor recommended this company and I've been very satisfied and happy that I did. Four days from the day I ordered it the unit arrived. It took about two and a half hours to install, worst part was running the electric.

Dustin was very helpful for a novice. Dustin made it very easy. He condensed the order and sent to me for review and a simple approval. Very Quick turn-around time to North Idaho. I have shared with friends. Incredible value for half the price of a brick and mortar.

I ordered this unit to install in a new workshop. The installation was easy with the help of a friend with a vac pump. The unit works quite well, is quiet. I put it on Auto and it maintains the temp at a constant 71 deg day or night with the temperature fluctuations of fall temps from the low 40"s at night to the 90"s some days. It has been in service for a few weeks now and I am very satisfied with the unit.

Install was easy. No leaks, line set was in great shape. Not as quiet as the more expensive brands but not loud either. 57 supply air. Not the best at removing moisture. The unit did arrive slightly damaged due to inadequate packaging. All that said, it gets the job done.

so far so good this unit was installed about 2 weeks ago, this unit seems to work well , replaced a Senville 18000 btu aura I had , this unit seems to me that it cools down my house and heat's my house faster than the other units did, Also glad that it use R 410a, I am not ready to be the one to try the new stuff just yet, really quite unit ,and the seller was very nice and answered all my questions, thanks Hvac Direct , 5 Star's .