This item was well-packaged and arrived in good shape. After trying it twice, I'm very happy with the way the tripod supports my Samsung phone. I didn't try it with my SLR camera yet, but I purchased it for my phone camera, so it does everything I wanted it to do. I like the way the legs bend to wrap. I have more flexibility of shot angles by being able to position my phone in a variety of ways. The wireless remote was easy to connect to my bluetooth and works well. It even gives me a couple seconds to get resituated after pressing the button before the shutter goes off. The only thing that I didn't expect was that the legs are not bicolored or segmented, like in the photo. They are black. This didn't bother me, as the legs are each encased in a black rubber sleeve, but if you expect it to look like the picture, you could be disappointed.