Reason for return:
Small, Fragile flanges (4 in number, estimated 3/32"X3/8" X1/2", each) broke %26 flew away from tablet holder bracket socket, while trying to press tablet holder stand arm ball joint into the socket on back of tablet holder bracket, now making the item unusable;
(yes, I took the nut off first and placed it around the neck of the ball joint before I attempted to gently press the ball joint into socket!);
becuz it came without directions;
and the hard, plastic it was made of must've been brittle from lying outside in the cold all day;
I wouldn't know, without the directions;
and there was not any specific, manufactured packaging for the fragile items to've been protectively shipped in;
(it came in a thin, unpadded, paper envelope, tied inside a small, thin, plastic baggy, not put together, in two pieces);
and could've been previously damaged or cracked in shipping, before I ever received it;
and becuz delivery instructions were not followed and they misdelivered it to the neighbor's porch and not to mine,
where I could've found it early on, had it been properly delivered, precisely where the very clear delivery instructions stated,
the small item was unknowingly left out in the frigid temperatures, past late-night, into the early, colder morning
(Our porches are not in sight of one another and nowhere nearby each other);
thus the item is now, unexpectedly and disappointedly broken,
and in need of being replaced,
and as I have not yet given up on the product, ( I selected it in the first place for its very specific attributes over your competitors products );
I only hope that the aforementioned problems faced by myself in this sad transaction are properly handled and your product gets a second chance at receiving a better review.
Thank you in advance for your cooperation and help in my acquisition of a much needed item to make my life easier.