The charging cord that comes with it SUPER SHORT!!! And my charger didn't last a month!! Two days after the return policy has ended (of note - you only get 30 days to return!!!), my charger BREAKS!! I Had to buy a new one!!!! That was so unfair!!! It shouldn't have broken. Should've been longer. And a month?? Seriously?? And you will need the charger bc the computer does not hold a charge long!!! Also when it says 10% left of battery. It dies within 2 mins of saying that! Oh and the laptop gets super hot on the bottom. So if you are sitting in a chair with it on your legs, get a pillow to sit it on! It'll heat you out!
The keyboard has buttons in different spots. So if you type without looking at the keys, you will be disappointed to know keys are in wrong spots. Power button is where I used type a button so I'm continuously cutting off the laptop. Or when I'm typing money on the number pad it will add another 0. So 1.01 will read 1001. You better do your proofreading on that. I will add that I bought a portable keyboard from Amazon to attach whose letters align with what I am used to, bc years of typing in the same spot will not be an easy habit to break.
Fingerprint to enter. Yea that's okay feature but I've only used it once so really not necessary.
I purchased this laptop mainly bc of the free Microsoft word problem. But I have had so many problems with that program. To this day it still doesn't work right. I'm not sure if it's bc it's the free program or just this computer. There are so many annoyances on that program. Like to do a new page. If you want single space not double space (which should be a default), you have to click the menu and click new document and then select single space. That's just one of the many annoyances on that word. And pasting - it's the same. Can't just paste. You have to click paste and then pick your paste option otherwise you paste and it will change what you are pasting every single time! It will change the font or font size and bold it. It freaking bolds the sentence you pasted. Why????
All of the usb outlets are very tight. Sometimes I think I'm going to hurt something plugging in and out.
If you need a cheap computer to just surf on internet, I recommend a touch screen Chromebook. If you are needing one with Microsoft word bc you do a lot of typing, do not buy this model. Keep looking. You will regret it!