ALC SightHD AWF08 1 Megapixel Network Camera

Had trouble getting the camera to accept any of my 32g micro SD cards. THIS WORKS: FAT32, 128 sectors/cluster.

Couldn't get passed the set up. The instructions are so tiny and vague. The set up screen does not appear as it does on the instructions. Went to the website listed and all it shows for "detailed installation and setup" is a picture of the same paper received in the box. I tried scanning the QR code and it errored opening so that was also a bust. So I sit here looking at these cameras that I can't even set up because of crappy installation instructions.

This little camera has awesome specs. The picture is clear, it has night vision, motion detection, micro SD recordings, etc. What it doesn't have is decent customer support. I have a Motorola Moto G5 Plus cell phone, and after I downloaded the app, it always fails to open. So I contacted ALC on several occasions, and all they keep telling me is that their tech experts are working the issue, and they assured me they would call and email me. I have waited patiently for a month but with no decency to reply, I am returning the unit and buying one with a more reputable name - D-Link. What's the point of having a security camera that is not capable of sending you an alert when something got triggered.

I received this camera last week and I wasn't surprised how small and light it is; it's not an expensive cam. But I'll be returning it. I read other 1-star reviews that complained about the setup, but I wanted to try it anyway. They weren't kidding! I spent almost an hour trying to D/L the app. The app's name you're supposed to D/L I don't recall now, but it ends with "lite." I didn't see ANY apps with that name, and I tried every variation I could think of. I called customer service four times and got no help at all. One rep told me to just D/L the regular app and it should work. It didn't.