Good and fast service. It is definitely lighter metal, but for the price that is what I was expecting. You wouldn't want to use it if you have a high chance of getting bumped into with jacks, forklifts, dollies, ect, as metal would buckle/dent fairly easy. But for garage use or home shop works very well. They used very good packing inside the shipping box, the box had some damage when it arrived, but the packing kept the damage superficial to the packaging and not the product. This is a fairly heavy package, so there is probably a good chance the package will get some form of damage during shipping. Mine was missing the door handle when it arrived, but after emailing ABABO (they send you an email through Walmart so you can reply to contact them with any issues) they had a new one sent out to me that night and within a couple days it was at my house. Not sure if it was missing due to falling out from the box damage, or if it just got missed when packaging originally. Fairly easy to put together, instructions could be revamped to be clearer, but if you've assembled stuff like this in the past it is pretty straight forward. Only suggestions I would make is to revamp the assembly instructions, and to send in a plain box instead of having the product listed on the outside due to the unfortunate reality of package thefts in today's world.