Artificial Christmas Tree Setup

Ordered a Christmas light install. The person arrived with no ladder and no tools. We provided some tools and the person didn't connect the lights properly. They then asked if we wanted to buy extra extension cords to make it work. A day later lights are falling down. Rescheduled the appointment and asked if the person would come with a ladder and tools. I was assured that they would. The person didn't have anything available to hang the lights properly. I would not buy this service again.

This service is a scam!! There's a way they hopefully you press a button by mistake. Even if it was simple you will be dealing with Anji and others who will not help you to simply correct an honest mistake. I never could deal with Walmart to help me. I guess anji controls the ability to make customers jump through the hoops that will frustrate you enough to just forget it. That'll cost you at least or over $149. SIMPLE?!!

This service does not actually exist. Walmart subs out to Angie's, where some people who hang Christmas lights have listings saying they charge $200 or $300 to hang your lights. Once you are contacted by these people, the $200 or $300 suddenly becomes $1,000 to $1,500, or more, and nobody is available to hang your lights for less than that. Walmart is complicit in this Christmas lights scam.

After SIX different appointments—five no-shows and one contractor who actually showed up completely unprepared to do the job—I finally demanded a full refund. This was, without question, one of the most disgraceful experiences I have ever dealt with. The customer service was beyond awful; it was insulting. Angi's contractor service has left a deep, lasting, and bitter impression on me—one I will not forget anytime soon. And honestly, I should have known better. Based on my past experiences, why on earth did I think this time would be any different?

Problem at first no notification Angie's worker was coming. Because full order wasn't received from shipment yet. The worker was very accommodating and we rescheduled after Walmarts poor Logistics for shipments. They came and installed complete order. Worker was good enough to be patient with Delivery issues.

Lights work perfect, the person from Angi was terrible. I ended up talking to Angi for a refund because I fired the person who came to install and I did it myself

not worth it, the work was not completed, to finish, i had to take care of the trash , had to fix a decoration that was not in the way, didn't have all of the equipment, that it said that the company said the would have, to complete the job,

If I could give this review a zero, I would. We purchased the 300 ft. installation on 11/11/23 and were scheduled for 11/16. The pro for that installation cancelled 30 minutes before the scheduled time. We were rescheduled for 11/18. That pro cancelled an hour after the start time of our installation. We were again rescheduled for 11/20 at 4 pm. The pro once again cancelled right before the installation. We were rescheduled AGAIN for 11/22 at 10 am. The pro never arrived. The number that Angi provided for contacting the pro is not a valid number. Even customer service couldn't get ahold of the pro through the number. All of the pros were different, so this is not an issue with one pro. This is now four times that we have had to negotiate our schedule to make ourselves available. Beyond not getting the job done, it is now wasted time and responsibilities on our end. On top of all of this, the app never linked with our booking, so we were never able to view the details of the booking. We had to contact customer service every time. Each time they went through the same speech of having us delete the app, reinstall it, try the website, try a different device, etc. Then at the end say that this is a 'known issue' and they will 'contact their IT.' Which is just what you say when you have no idea what is going on or how to help. Needless to say, we will not be using Angi again in the future.

I ordered lights and didn't realize they were attached to an installation fee. $149! Have tried unsuccessfully to cancel this! I returned the lights but was still charged $149 for installation! Can't find anyone to remove this charge! BUYER BEWARE!!!!

This, so far, has been the worst experience. I ordered my Christmas lights through Walmart and took advantage of the $199 Angi installation fee. I was to get an email from Angi to set up a date for installation. Before my lights arrived (in August!) an installer came to the house without contacting me for an appointment. I told him we didn't even have the lights yet and I don't want them installed in August! I ended up returning the lights to WalMart. I got a quick refund from Walmart for the lights, but I am still waiting for Angi to refund me. I canceled the installation of the lights on Aug 21st and it is Sept 10th and still no credit. I just called Angi again and found out that they never processed the Aug 21st credit, and as of Sept 10th, I can expect a refund back to my original form of payment in another 5-10 business days. Ugh. This has been an epic waste of time. Never again.