ArtToFrames 18" x 24" Stainless Steel Picture Frame, 18x24 inch Silver MDF Poster Frame (WOM-3882)

Love these frames! They are made well and come with everything to hang your Masterpiece. I buy them everytime I need a frame.

Fabulous frames! Beautiful. Sturdy but Light Weight. Bought 3 and will be buying more. Excellent price and looks expensive!!

It is good quality.

The frames were well packaged and arrived undamaged. The colors match what was advertised and appear to be sturdy and hopefully long-lasting. Both frames also contained mounting hardware which was an unexpected and pleasant surprise.

A little over priced

I recently purchased several frames for gifts. When I received them one was damaged and two were the wrong size ( my fault, not theirs). I called and spoke to Mary who was so helpful. She issued me a credit for the damaged frame and helped me with returning the others for a replacement. Now I'm ordering several more frames.

WRONG FRAME SENT = if you look in the description of this item it says "Fits 18x24 inch Photos! Actual Frame size (finished size) is 20x26 inches." BUT, the frame they sent me fits a 16x24 photo, finished size 18x26. I could have returned it (free shipping on returns), but chose to keep it and use it for another poster. That shouldn't happen. Other than that it is a perfectly nice frame

The artwork I purchased was 18 X 24 so obviously I purchased their frame that said it was 18 X 24. The sizing is incorrect. you should be able to place the picture into the frame and be done but that was not the case. I had to place the picture at odd angles to ensure that it covered the glass and then tape it to keep it in place. The backboard was difficult to get into the back of the frame and it still shows through the top of the picture and looks ridiculous. I have never had an issue with any other frame that I have purchased from multiple sources for my artwork. You shouldn't have to slant your artwork and tape it to the frame. I will be buying a differnt frame and putting this one in the trash where it belongs.

Why would you put a sticker that's difficult to get off on the glass of the frame? Why charge this much if you're going to just send the frame like this?

Your system reset my address to the wrong city and zipcode. I know I entered it correctly on my end because I always triple check since the house is near the county line and has a mailing address different from the physical one, trying to mail to the physical address never works. Unfortunately that is the address your system set it to after the order was placed under the correct one. When I wrote your customer service to fix the issue they were very curt with me and offered no means for a solution or reimbursement for your mistake. I have ordered frames from your company many times but may refrain from doing so again after this.