Out of the box, this laptop was incredibly disappointing. First , the good. The build quality is amazing, you can open the laptop with one hand. It feels very solid. It's just too bad it has an obnoxious Orange ROG logo that you can't turn off.
My unit encountered the infamous 0.39ghz cpu throttle bug. It would run just fine for a few minutes, then everything slows to a crawl for a few minutes before returning to normal. In addition, it felt like it overheated very quickly. It was idling at 55C, though it was during the summer in CA. While gaming, I saw it go up to 95C.
It seems like the best thing to do is to update the BIOS to version 302 and the latest Nvidia drivers. To help with the thermals, you would need to open up the computer and remove the paper and metal that's covering the vents. This massively improves temperatures. No idea why Asus did this. While it's open, you also want to install at least an additional 8gb of RAM, as the Ryzen CPU works better with dual channel. Add another hard drive to this thing, and you got a solid machine on your hands. Using Ryzen Controller can further improve your experience in terms of performance. After all these tweaks, I can run Metro Exodus on high on DirectX 11 at 1440p at roughly 60fps. Not too bad!
I wouldn't buy this thing for more than 899.99 because of the extra upgrades you have to add to it yourself. It's a pretty good deal at that price, but if it's more than that, I would wait if I were you. For a bit more in the 1000-1100 range, you can get something like a MSI GF65 or the 2020 Acer Nitro, both with a better video card (full powered RTX 2060 as opposed to this laptop's 1660ti max-q). Both of these aforementioned laptops can be purchased even cheaper if Amazon Warehouse has some open box or refurbished machines available.
For me, I'm pretty satisfied with my purchase. Build quality is great, performance is great for general productivity, and gives a very decent gaming experience. If you want to utilize a monitor above 60hz, you'll have to use the DisplayPort, which is accessible through USB-C, which is what I did. If you're in the market for a new gaming laptop and don't mind some DIY, this could be the laptop for you. Laptops with the Nvidia 3000 series GPU's are expected to come around Q3 2021, so if you can't wait, go for it.