Love these phones! They were easy to set-up and they are easy to use. I really like the large numbers and digital screen, but the audio-visual features are my favorite. It speaks the caller's name so I don't have to go and look to see who it is. It also has red blinking lights for when the phone is ringing, (in case you have the volume off or trouble hearing), and for when the line is in use, so you know if someone else is on the phone. Ther are multiple volume and ring tone settings so that you can customize those items as well. The sound is clear and the phones and base unit are very pleasing to the eye. I have not used the voice message option, as I have voicemail already in place with my phone carrier, so I cannot comment on that. These phones also have Smart Call Blocker and call waiting, which I also do not utilize, but I'm sure they would be very valuable to other people.