August Smart Keypad, Dark Gray

bought about month ago...dont use a whole lot.but always works on demand..little pricey compared to wyze .but great solid feel and buttons also feel firm..

This lock was the first thing I bought for my new house. It works great. I have had it a year. One day my middle child told me their phone was dead when they got home from school and they had to sneak in through a window. I forgot about it, and life went on... Until 2 weeks ago. I was at my neighbors hanging out. My phone died... And I had been gone over 30 min. 11pm... I come home.. door locked. I go into the garage, must have a charger out there. Nope. Start to panic a little. Walk to my ex's down there street 11:30pm. Show up unannounced... Ask kid to unlock the door... He can't. New phone, never downloaded app so it wasn't sync'd. Ex let me use a charger to get enough charge to get in. Every one laughs at me. I immediately out a phone charger in my garage and ordered the key pad. No more accidental lock outs for me! Love this thing. I do wish August linked to ring and Google home... But, it is what it is.

I have had this installed for a little over a month and it seems to love batteries. Not sure what the problem is. I have two others installed at two other locations and they are working wonderfully. That is why I bought this one. I love the features and convenience thy afford. I can set up a code and give my guests access without actually going physically to the lock. I have put two sets of batteries in it so far. Once the batteries are in, all is good and normal. But a few days later, the backlight will not come on when you press a button and the codes do not unlock the door. Or, when the lock is open, pressing he logo does not lock the door. If I take the pad off and giggle the batteries, it will work for a day or two; then quit. If I change the batteries, it will last longer; but not much.

This is a great addition to my August Smart Lock. I can easily add or delete authorized people each with their own code. It relieve me of the need to unlock and lock the door all the time (manually or with the app) and also it allows authorized people to enter without a smart phone. Great product.

Easy to setup. I had an initial issue pairing the keypad to the lock and thought I'd have to call customer support, but then I actually read the instructions completely and was able to easily reset the keypad and get it to pair. No issues since, a great product.

The one negative of the August lock is not having access to my house when I leave without my phone. With the keypad in place, I finally don't have to worry about locking myself out when doing yardwork, going to the pool, and going running. The look of the product is fine but it could be a little sleeker to match the look of the lock itself.

I tried to install for at least 2 hours and could not get the code to work. I hired someone to do it and they tried for almost 3 hours and cannot get it to work. I will be returning it. I have the August home lock and also a gate lock and they were also very difficult to install. DO NOT BUY unless you are a tech expert with a ton of time on your hands!!!!! I would not recomment any August products------way too hard to install.

I've gone through two sets of batteries in 2 weeks. I don't understand why it's eating batteries like it does. Very annoying

Have not been able to install/use, application only buffering not directing me to actual site for instructions. Have a lock and can't access it either. Any help with this matter is greatly appreciated.

I don't think August is ready yet to make smart locks. Sometimes I find it unlock as it supposed to as I get close by and then I use this keypad and keys are not as crisp as it should be and it takes some time to connect to the base to eventually open the door.