Backyard Discovery Stratford 16x12' Galvanized Steel Pergola, Shade Sail Canopy, PowerPort

We couldn't be more happier with our Steel Pergola. We decided to upgrade to steel due to the hot summers here in Texas and the zero maintenance. Assembly was very straight forward and was easy to follow with the instructions provided on the BILT app. You will definitely need 2 people for this job and possibly a 3rd when your ready to attach the top beams to the posts. Very sturdy and well made. The electrical box is a great plus as well. We are extremely happy with our pergola and look forward to enjoying it for years to come.

The reviews are spot on!! This pergola is amazing!! My husband and son put it together with some help from one other person in one afternoon. The company has first class cut iner service. I've called several time with questions and each time I was able to talk with a representative very quickly and treated with A+ customer service. Our pergola arrived in 2 weeks in perfect condition.

This pergola had been out of stock for some time. I had been looking around at other options. Before I decided on something else I checked stock again on this pergola. Am I ever glad I did. It was back in stock and I ordered right away. Arrived in four large, heavy boxes. A little overwhelming to see all the parts. When time to assemble came I followed the BILT app which is a great help. Due to my own bad judgment a couple of parts were damaged. I called Backyard Discovery to place an order for replacement parts and to my surprise they said “things happen and there will be no charge to replace the parts.” The parts arrived very quickly and I was able to complete the build. Definitely need 3 if not 4 people to help at certain points. Great customer service and a pleasure to deal with. Thanks for a great product.

After careful consideration, we purchased the Ashford Traditional Steel Pergola with sun shade. The delivery was on time. My son and I put up the pergola in a weekend. All parts were accounted for, with easy instructions. All hardware fit perfectly. Excellent product and company

Everyone asks "Where did you get this?" We love this and I didn't realize how much it would add to our patio. It has created a poolside dining area with just the right amount of shade. I have a large round table that seats 8-10 people. There is plenty of room and I put a 10x10 outdoor rug under it. The electrical feature is perfect for plugging in blenders or phones. It is extremely heavy and well built. My husband and one helper put it up but could of used an extra hand! Delivery was easy and all parts were included in 4 boxes. Assembly directions were self explanatory.

This was so straightforward of an installation for the most part. The only thing the instructions lacked was at which point to secure to our foundation. So we just did it when it felt right. We preassembled all the pieces that made sense prior to errecting. Since that was the most time consuming part of the whole thing. The installation took 2 people 4 hours total to complete. It looks AWESOME. We had 2 small setbacks, one missing bracket for the powerbox and one piece had some damage that basically wore the paint off a small fingernail size. The company promptly sent out a bracket and touch up paint.

[This review was collected as part of a promotion.] Great addiction to our deck providing ample shade with a strong and complimentary appearance to the pool area. Part quality is top notch and assembly went flawlessly. Delivery was timely and boxes were undamaged. Totally satisfied with this purchase.

I put all most of the parts together and laid them out on a snowmobile trailer. Then my wife and I put it up one day. Just two mid 60 year olds. Everyone that has seen it loves it . My only complaint is that the shade sail wants to curl up in between the corner tie downs. Love the no maintenance !!'

Love this Pergola. It looks very nice and is very sturdy. We put this together on two separate days. For a total of 11ish hours. The directions along with the Bilt site were easy to follow. The hardest part for us was attaching it to our concrete patio because it had to be spot on. We live in Oklahoma were it can be very windy so this was necessary for us. We used 1/2 inch concrete screws which require perfect alignment on all for screws on all four corners. We would recommend using 3/8 inch screws to allow a little leeway for screw alignment. Other than that it went very smooth and we have already had many compliments on the Pergola.

We've had the Stratford steel pergola for a month and like the look and features. The steel frame stands up well in high winds and the the electric hookup is perfect for connecting to string lights. The canopy shades well, but doesn't stay tight in winds over 5 mph. There are only four corner straps to attach it and it would be much better if it had four more tie downs at the midpoint between each corner. The corner straps do not have a good mechanism to hold them tight, so the strap loosens on the buckle even in light wind. The pergola should have low maintenance since it is painted steel which is a top feature for us.