Backyard Discovery Tucson Swing Set Box 2

Definitely was a labor of love to build for our 2 year old. Took my husband about 12 hours total with our son running around and it being very hot outside. But SO worth it. He loves it and was so very excited to play on it. We did switch the slide and the rock wall just out of preference.

This is a very nice, quality playground set for your backyard. Our children (2-5 y/o) enjoy it. So far it seems to be holding up well. However, be ready for a good challenge in its assembly. If you are not particularly handy, I would recommend hiring some skilled help. It was about an 8 hr project.

I purchased this item for my grandchildren. When the swing set was delivered it was missing some parts. I was looking for a number to call to get the parts and noticed it was on sale for $100 less than I purchased it for. I called and the representative said I would get a refund in 48 hrs. Never got a refund. When I called back I was informed Walmart does not match prices on items already purchased and that I had been lied to. My only option was to return it to the store, a huge heavy wooden swing set that we had already begun putting together and repurchase it. It’s now put together and is a lot smaller than I had expected. Good only for small children. Assembly wasn’t very hard, directions good be better and it was missing one item, but it only took two women a day and half. I feel like I just waisted $600. Will not buy anything large from Walmart.com again.

The directions were terrible. It came with too many of some screws and no where near enough of others. We had to buy our own screws and just make up the directions on some of it.

Initially everything looked great. It wasn’t until we started putting it together that we noticed some of the 2x4s and boards were badly damaged. We had to replace them with some we bought. Very disappointing.

Terrible quality I went to return the item and they took a month to give me any notice on where the refund was and now they’re saying I have to wait another 21 days to receive a check in the mail do not recommend this product and terrible refund process.

They put it on 200$ less price and i bought it in November Bt when i opened the box in march for summer Found out there are few parts missing in the package so that it’s not even possible to assemble I called professional playset assistance bt they had said the same thing no possible to do it without missing parts

DO NOT BUY THIS FROM WALMART - LOST 1/3 BOXES, MADE ME REORDER AND REFUSES TO REFUND AFTER RETURN!!!! WALMART CORPORATE CUSTOMER SUPPORT MANAGER TOLD ME TO FILE FRAUD ON MY CARD, NOW MY CREDIT IS MESSED UP AND IM STILL OUT $600!!!!

I ordered and paid for this playground, including a baby swing add-on. Walmart broke the order into 3 items that each had their own price. They delivered 2 of the 3 boxes including hardware, but didn't deliver the lumber (even though the delivery was confirmed) for the playground or the baby swing. When I contacted customer service, they refunded the baby swing due to limited supply and re-ordered the lumber for delivery. I received a nondescript email from Walmart that night that said "your items are not eligible for return per our policy." and no other information. The following day, I reached out to customer service again who said that the lumber inventory was gone and that's what the email was referencing, although the email said nothing about what item wasn't eligible for return or that I should reach out again for my refund. When I asked to be refunded for the playground, they proceeded to only refund me for the lumber part of the order that they separated themselves. Now I'm stuck with 2 heavy boxes of hardware and no playground. Finally, I loaded the heavy boxes into my car and returned them for a refund at my local Walmart (thank goodness for that very kind cashier). What a complete waste of time. Do not order this unit from Walmart.

Cheap wood! Multiple pieces cracked when putting my together. My children ages 5 %26 6 can barely swing because the top half of the fort twists and turns back and forth. Not very sturdy!