Beats by Dr. Dre Studio3 Wireless Noise Cancelling Over-Ear Headphones, Matte Black

I ordered Beats headphones from Walmart on the 29th, and today is December 6th, but they never showed up. The headphones were $100, and the regular price is $160. I bought them during their Black Friday sales. After some time, I never received my headphones, and after numerous calls to customer service, the only thing they could tell me was to get a refund. I do not want the refund. I wanted the headphones because of the savings that I would've had. I asked the representative to just send me a replacement item, but they would not replace the headphones. They only suggested a refund when I asked to speak to a manager. The manager told me the same thing - they could not just send me my headphones as a Christmas gift for my son like it was originally intended. It seems like there is no one else to talk to, nor is there any type of accountability. I am now canceling my membership and will use Amazon because they understand how to take care of their customers.

I placed the order around 1:00 for a pickup at 8:00 p.m. I get a reminder email that I have a pickup at 3:00 p.m. at 6:00 p.m. it tells me my order is canceled because it's not in stock how do you cancel order 2 hours before pickup? I'm very disappointed in the service and how this was handled this is unacceptable

The driver who brought my package didnt give me the headphones. Item was missing from my package. I called customer service and it was nightmare the rep was just awful. I had to wait for the supervisor and she told me that refund process is starting, and walmart back office will investigate the issue .. Walmart hiring poo service and poor quality 100% My last Walmart order was about 7 years ago and obviously there was a reason why i dont shop that often, so since that time to 2024 things didn’t change at all Always struggle always suffering You want to buy something? DO YOUR SELF A FAVOR AND GO OUT TO THE STORE AND GET IT

I love the ways these headphones look and I also love the sound quality and battery life. The only gripes I have with these headphones is they lack noise transparency and usb c. Outside of those minor mishaps these are great headphones for the price.

I wish could give a honest review on this item however, I cannot. My headphones were replaced with a doll when delivered. Disappointed to say the lease because they were on sale and only thing Walmart did was offer a refund. Not let me ship another pair… refund

When I saw these beats headphones advertised, I couldn't belive the price. I ordered them and opted for curbside pickup I areived, checked in and had my product in a matter of minutes. The associate was friendly and asked if i needed anything else. I was on my way in no time. CJ

I love this headphones they are amazing. I don’t know why people are saying they are scamming I guess it’s because it’s different at every Walmart. Mine came in a brand new sealed box (as seen in the picture). It works perfectly fine and all the accessories came in it. Will buy again 💯

These do actually come with an optional wire, so if you don't want to use bluetooth all the time, or have a device without bluetooth capabilities, you can still use them. The person I bought them for does say the sound quality seems a bit better plugged in, but he didn't say it was bad at all while they were bluetooth. The noise cancelling does seem to work great, but we haven't tested how long the charge actually lasts. All in all, happy with this purchase, especially because Walmart had the best prices when I shopped around.

Super happy with this order. My son had a pair of Studio3 wireless that broke. I called apple to see what it would cost to fix them. It was going to be $360! I only paid $350! So I immediately checked Walmart and found them for between $200-250. Why on earth would I pay 360 when I could just buy brand new?! Also they shipped real quick as well.

The order was marked picked up 30mins before I made it to the store. The box had no stickers on the outside to keep it sealed. When I opened the box there were no stickers on the headphones either. I found stickers that had already been peeled, stuck to the inside part of the box. The ear pads also had a small stain, and the outside part of the headphones have hand prints. Also when I activated the Bluetooth, the headphones popped up on my phone with someone else’s name.