Better Homes & Gardens Matte Black Rust-Resistant Tension Pole Shower Caddy with 3 Adjustable Baskets

I got this and had it all together and realized the rod with the rubber tip was missing Ans sent email to the company, and they wanted a receipt, and I told them all I have is the purchase on mt desktop. so, I had to take pictures. after about an hour or so back and forth they said they would replace the part but if i have any further problems i would need a receipt. I've never had this happen before. i guess i should have boxed it up and sent it back for a replacement

I like the look of this because it matches the other hardware in my bathroom. It is very sturdy and reaches my vaulted ceiling! I like how it is rust-proof and the material feels and looks like good quality. It has not fallen yet and holds well in my shower!

This was a great purchase. My husband installed in a matter of minutes. Nice large shelves that are adjustable. A soap tray and hooks for you razors or hanging items. Have been using for a while now and love this product.

Perfect shower caddy. It was missing the stick on piece to help hold it up. The company is sending me the missing piece. Unfortunately, it is on back order and they don't have an estimated in stocks date.

The quality of the material is okay for the shower. For some reason I thought it was a chrome color instead of the powder coated gray color. Easy adjustments after it's put together and it provides my family with plenty of personal shower storage. I would recommend.

The overall look is nice. Assembly was a breeze. Only two issues. One of the trays has a broken piece. It looks like it was cut straight through very odd. And the small soap dish shelf does not go all the way into the hole on any of the options so it's obviously not formed right so any weight on it at all? It falls off. I will have to try to contact them on a weekday to get those two things replaced otherwise I would've given it a four we will see how their customer services and I will report back.

"The clips that hold the baskets up do not hold well at all. Even when clamped down so they're not supposed to move, the slid down under an empty baskets weight. Besides that, it was easy to put together and looks great. The clips are adjustable so you can slide them anywhere you want (unlike what another reviewer said: ""you can only adjust a few inches""). I used some tape to hold one of the more troublesome baskets up

I actually love this, but without my husband cutting the pole off I would never have been able to use it. The adjustments it says it has were not accurate

The picture on the website and on the box clearly shows a satin nickle color item. The actual item is a taupe color. I have the black one in my other bathroom and it looks nice. I'm not sure if this one is going to work for me. BHG needs to do better. There has to be people who inspect these items before sending them out for purchase. It appears to me they just didn't care about customer satisfaction. The color difference is obvious.

Don't buy. If you value your skull and toes. Don't buy. Followed directions and assembled it. Put my stuff on it and it looks great. Here's where it went wrong. Those baskets with the lines- yeah. They broke. They are not welded. The prongs are not straight and don't fit in the pockets of the clasps. And that whole lever to make the clamp stay- it's a joke. I have body wash- okay- body wash with a pump. No big deal put it in the caddy went to get some soap and the whole thing came crashing down on me in an avalanche of bath assortments. That Olay body wash -35 ounce- hurt as it hurled towards my baby toe at break neck speed. I had seconds to dodge clear as the basket and rod broke apart breaking any hope I had left of surviving my shower. Alas, as the soap bubbles cleared, as the soap in my eye was less painful- I lived. A little bruised. Startled past the point of never having hiccups again. The only thing that remained was the little hook and stickum that was supposed to keep the caddy in place. Which is still on my shower wall. That stickum- I give 5 star…