BiltMor Above Ground Step and Ladder System, Steps Only

Good product and price! This is a replacement for our original Biltmor steps that lasted several years.

Love the steps should've bought them along time ago. I did not like how it installs connecting to the deck so I bought pool step weight bags and attach them to the steps and then used bungee cords to connect The handrails to the top rails of the pool and it works great.

This is actually our second set we have purchased. We owned this model and then went to a wider step that you filled with sand and then it filled with water because of the holes to allow the air to escape. After a while, we noticed that the pool became harder to balance? I figured that the sand had to be growing/holding algae from being damp and all of the time so we decided to switch back to a solid, molded plastic step that had a shelf to place the weighted jugs on. I really wish someone would come out with steps that worked like the new toilet seats, the ones that allow you to clamp them off and on so that sweeping behind them would be possible during the season!

Great steps and fast shipping, thank you

The top step on the ladder side could have been made a bit more rigid. Other than that I'm happy.

It does have a little problem leveling it but is sturdy and safe We are in our 80's so we turned it around for us to use it this way

The box was so torn up and caved in, I can't believe all the pieces made it to me. Still struggling with putting it together but it looks like it will be strong and beautiful.

you sent only half the parts. your package weight should have raised red flags your parts list should have a caught his your invoice/parts list doesn't even list quantities. no hardware came.

Didnt get my full order and no note or anything of the rest of it coming.

The steps are not made for anyone over 100 pounds.