BLACK+DECKER BPP10HWTB 14,000 BTU Cooling (ASHRAE 128), 11,500 BTU Heating (ASHRAE 128) 10,000 BTU Cooling (SACC/CEC) Portable AC

No issues works well, had it for two weeks

I got this portable AC cause the ac in my house went out . Very Ez to setup once setup this unit cooled my hot as heck room down in about 10 mins. it comes with a remote but the remote doesnt come with AAA batteries which is very disappointing after droping 300 dollars on this unit but at the end im satisfied that my room is nice cool

I bought because it has both feature like air conditioner and heart. But it's my big mistake. Now heater not working I face problems. I was pay extra money . It's fan sound very noisy

I have never written a review about anything in my life but now that I received the wrong package Walmart can’t refund my order and My Home Products LLC hasn’t returned emails or phone calls I now have to go to my bank to dispute the charge.

Very noisy and cooling is terrible. Going to return.

We believe we got a used product because: - unit has 'hand written' numbers on it (see photo attached below) - unit has many packaging tapes stuck on it here-and-there (see photo attached below) - package did not include any 'registration' paper which one would expect in new unit - it took almost 6 hours to reduce temperature from 85 to 75 in a 10x10' room We will never, never buy any product from this seller. Not sure how they became "pro" seller. Also, looks like Walmart does not verify their sellers, perhaps we will stop buying ANYTHING from Walmart site. Sorry

You can seek the attached photos and see some damage 😥

I wanted to give less than 1 star if I could. The product itself is faulty and generates a lot more water than usual. And the return process isn’t good either. It’s not handled by Walmart and the third party seller doesn’t reply to emails or calls. So you cannot return it since Walmart takes no responsibility for this.

I would give negative stars if I could. I was so excited when it came in read the instructions set it up waited the 24hrs it said to wait. first time I used it it was working good for about 2 hours until around 5pm it made a funny clunking noise and died. Ok that was wierd but it was peak energy time maybe it was some wierd surge from the power company. Turned it back on 15 minutes later work fine. Next turned it on worked fine for 45 minutes then it made that weird clunking sound and turned off. this kept happening. in order to use the system we would have it on for 20 minutes and turn it off for 20 minutes. After a week of having it I shipped it back.

5 months in it no longer heats or cools and is now just a humongous expensive fan. buy at your own risk, make sure you get the protection plan. walmart never honors protection plan until manufacturer warranty is up but it does last longer than manufacturer warranty... headache.