If you place a glass under the water outlet it falls off because the area holding it is too narrow. One has to get too low to place the water on it. One has to be careful removing ones hand when getting water, or the water will fall on ones hand. The cap on the tube that extracts the water is too large to fit tightley over a standard water container. It is supposed to provide hot, cold and room temperater water, but the hot and the cold are also room temperaure.
This is so bad that Walmart should discontinue it to protect its reputation. The reason I have not returned it is the trouble that it takes to do that and find another and I was never inerested in hot and colde water and can get along with its other flaws.