Canon MAXIFY MB2720 Wireless Color Printer with Scanner, Copier and Fax

I like the printer, but it was a mistake to order "remote printer setup." I never received a phone call or an email, and when I asked for a refund of my $29, due to absolutely no service received, it took numerous phone calls and conversations to finally get someone in customer service to provide me with some digital coupons to compensate me for the lack of service. Of course, I will have to buy something to redeem the coupons, but it is better than nothing!

Great Product...

The multifunction works well, good scan quality, print quality. Fast printing. The only thing I wished it had was a fast print option that would save ink. There are only 2 quality printing options- good and high. My Brother had 4 allowing me to save ink or to print in ultra high quality. Otherwise an excellent value but it might go through ink cartridges faster than I would like.

Overall, it is an affordable printer / scanner / fax machine. We just replaced our previous MB2720s that lasted 9 years with very few concerns. Overall, a good printer for the money.

This printer requires default settings changes on the hardware that is not disclosed with the printed material. On an Apple Silicon based Mac you need to change hardware settings to insure it will work via WIFI in a residential application. I advised the Canon Rep and could have resolved the issue had I known this. It has to do with the IPV 4.0 i believe and 6.0 I'm pulling from memory but the printer is recognized but once you send a multipage document it chokes on its self.

I purchased my item from Walmart however, it was not sold from Walmart. It was a second person or a third-party in which my item came from and when I tried to set up the computer, the printer I had these complications that I normally wouldn't run into and I contacted the number from the seller and from that point she told me that I had to reach out to the manufacturer. She didn't have a number I was told to look the number up online. My review is to say be careful when you're making purchases from Walmart and the items are not coming directly from Walmart, but from a different seller cause I think this is crazy that they didn't have a number for me that I have to look it up on my own and I have a warranty.

I'd really hoped that the bad reviews were a fluke. I do a lot of research projects involving graphics on every page, and this should have been a fantastic addition to my home office. I don't consider myself particularly tech savvy, but I've used home PC's and printers since 1987 and have installed more than a few. This printer was a nightmare. After failing to set it up by myself, I called in a professional -- One with 17 years of education and work in the computer field. It took him 3 hours. For starters, I was only given partial installation instructions. Even after finding the rest of them online, no part of those explained that to use any function other than the printer itself I would have to download a program from the Canon website. Back to Google after discovering that the printer arrives password protected and nothing included in the packaging explains how to fix it. The touch screen is complicated, and there are no instructions on how to work anything. I can print just fine, but the other functions are hit or miss. To scan anything, I have to go into Start and find the Utility Toolbox. On a good note, it will automatically open the scanned item so I don't have to search for it. I haven't tried the fax or copier functions yet, but to say that I'm disappointed is an understatement. I would only suggest this printer for a small business that has its own full-time tech support.

you can't get in touch with customer service it is impossible for a person that doesn't have a college degree to operate it it is almost impossible to get an android phone to print with it i wish i hadn't bought it, by the time i figure out i can't operate it it's too late to return it,i will never own anything else from cannon

**WARNING** This item had to be returned as it was defective (the automatic document feeder jammed, totally reproducibly, on the second sheet), but I still only got a roughly 75% refund. I'm out of pocket by just over $50 through no fault of my own. Buy from this vendor at your own risk!! For myself, I will no longer buy computer goods from WalMart in future.

I could not get past the set up. The printer kept telling me to add paper even though there was paper in the tray. The set up would not go any further without it. What a huge waste of my time. Junk!