Cat Mate Elite Microchip Pet Door with Timer Control, LCD Display, and 4-Way Locking Options, White

Performs exactly as described.Easy enough to train the cats - made a wall in the passage from a cardboard box higher enough for humans to climb over and mounted the cat door - pushed the cat through a few times, ignored the grumpy wining and soon the cat got used to it (only a day or so).The locking/unlocking mechanism is a little noisy and scared the cat at first. This is only one improvement that could be made to this door as mine is mounted in an aluminium door which amplifies the sound of the electronic latching.Overall very happy and as the headline describes, the best purchase I made so far this year as there is a major problem with neighbour cats.

We have been using these doors for many years, first with the magnets on the collars and now a chip reader. The main issue is raccoons can learn over time to bounce open the door and gain entry. As an engineer I come up with same changes to stay ahead in this arms/paw race. Several nights ago the first raccoon came through. Might I suggest an active mechanism on the entry direction (as it now is) AND an active latch on the exit. The raccoon is bouncing the door open from outside far enough get a claw underneath and open. (Chip reader works great) Thanks Neal Seattle

It works well for our 3 outdoor cats. They learned quickly how to get in and out. It is NOT raccoon proof though- those critters are strong enough to over-power the lock mechanism if they really want in. But random cats and critters who don't have their minds set on busting in are not able to enter. Really cold weather makes it act up occasionally (i.e. stuck open). I find that if I just let it rest for about 30 minutes (which is what it says in the instructions!) it resets itself and things are fine.

We bought this cat door to keep the other neighborhood cats out of our house while still allowing ours easy access.The first unit shipped was defective (tags would not unlock door and the door would randomly lock and unlock itself), but the company was great about providing a new unit under warranty.The door works perfectly as advertised, but as others have noted, this door WILL take your cat some getting used to before they will use it easily. You will probably have to gently push them through for a while before they get it.

I gave it 3 stars because it didn't work for our cats. Device looks good, seems to be construed well. I successfully programmed my cats' chips , they were scared to use it, but it seemed to be working. So, I made a hole in my door installed it and in that very moment I found out that it doesn't work with my cats. Whether it was metal door surface ( I did everything with instructions ) or my cats' chips were placed in the wrong spot, the chip reader didn't open the flap. Even if I push cats strongly onto it. After several attempts, to avoid more stress , I gave up and we just use it in "training mode"so it works as a cat door, without any safety features. If your cats can wear any tags ( our can't ) this device will probably work well for you.

I had liked this product a lot, as it was keeping an unwanted cat out who kept coming in and stressing my cat out. But I only purchased it on the 22nd of March. And already the power button has come away. So I am unable to reprogramme it to a new setting. This is really annoying as it cost me 60!

Why on earth would I purchase an item for a multi cat household where only some animals are allowed outside- only to find out anyone can leave but only certain ones can come in? It is not clear in the item description and 305 model is unwieldy for cats, as they'd have to wear a collar.

This item is defective. It doesn't work consistently as stated. I would not recommend and would give it 0/5 stars if I could.

I am extremely bummed that this cat flap does not work properly. Will not read my cats microchip when he wants to enter my home. Therefore, I need to keep it fully unlocked in "trainer mode", and either go thru the tedious steps to lock and unlock it overnight, or manually block the opening with something during the night. It's more worthless than a cheap no frills cat flap, which would be far easier to lock %26 unlock with a simple slider, and no batteries or programming required. It seems the flap does detect my cats 15-character, 134.2KHz, ISO 11784/11785 International Standard microchip ID, when programming it. Though, there's no way to verify if it's read the correct numbers. The flashing zeros disappear when programming, and there's then a "P" indicating success, which I correctly save by pressing the PROG button. But when the flap is set to let only my cat in (not in training mode), it never detects his microchip. My cat will bang on the cat flap with his head for maybe 15 seconds before giving up. It has never worked even once, and we'd tried many times. The indicator that should show if he went outside, never toggles to the outside indicator. My flap is mounted in a plywood baffle without much metal nearby except for a medal window frame about 5 or 6 inches away. I had a veterinarian verify my cats microchip is functioning. And besides it seemed to have been read during the flaps programming procedure. Though we couldn't locate the microchip by touch (very fluffy cat), and the scanner used worked fine near his head. Can't really pinpoint the microchip location with a RFID scanner. I wanted to ask the vet if they could implant a 2nd microchip, hoping it'd work better, but vets see no sense in that when the current microchip functions fine for identifying my cat. All the trial and error research / debugging and the work and expense to creating a nice looking and insulated window insert to mount the flap into, has taken weeks, so likely the item can't be returned now. So I spent $140 on something that isn't as good as a $20 flap. I'm not happy! I purchased the recommended ID tags for a collar, compatible with the flap. That solution does work, except cat safety collars are made to come off fairly easily, and my cat lost the first pricy ID tag outside in just one day. Sure he could wear a non safety collar that'd stay on, but that also might get him killed while hooked on something outside, who knows where. I don't see the collar method as a workable solution since collars get lost, or snagged, and he'd be stuck outside. So no guaranteed freedom to come and go as was the intention. If this product worked as advertised, I would have given it a glowing review. Instead it was a huge let down.

Didn't work, screen showed a faded error-type message. Waited to long to try to install it, missed the return/exchange date. Can't even use it as a regular cat door. Dissatisfied, disappointed, out over $100 bucks 😑