coming soon

This product works great. I had four cats that used it all the time. It locks from both or either side. I bought another and am putting it in my new house. I would not consider another brand.

this should work perfect for our project for the cat

This is a good door for cats. The locking function is good, but the our male cat always breaks the door if we allow it to lock him inside. There needs to be a heavy door and for sure a replacement door where you don't have to replace the entire product.

I bought this a month ago. It looks nice. However, when I installed it, the door didn't swing both ways because some edges were too tight. I had to use a file to taper the edges so it could swing as expected

This door worked well for us until it cracked, not due to the critters, but to one of my kids kicking the door. We kept on using it as best as possible, until the crack gave way completely and the door flap was no longer usable. There was no way to fix it to get it to stay in place. The biggest disappointment was that replacement flaps are available for other doors, but not the BIG cat door. I really had hoped to NOT have to buy a completely new door and install it. What a bummer!

I have had several of these over the years. As wesleygg states, there is no viable reason why the manufacturer cannot provide/sell just the door flap, because YES the flap can be popped out (my cats have done it several times). I have had to pop the door back in, and it's not too terribly difficult. Unfortunately my present door flap is broken in two pieces (presently held together with duct tape) because my large cat was frightened while half-way out the door and tried to turn around and popped the door out! I duct-taped it and got it back in. Please listen to your customers and make the door flap available for purchase!

I have purchased two of these doors. I am pleased with the versatility as it accommodates both my small dog and cat. However, I have had to purchase two kits to date because the door cracks and breaks. The first door I replaced because the flap door cracked and broke when the dog ran full on into it. The second one I purchased did the very same thing. I glued the door with super glue the second time but once again, it has broke. It really would not be hard to make the flap available. It is an easy fix to put the door back in once it comes out. Please listen to your customers and make the door available for purchase.

We have three cats and it didn't take them very long and the door was broken into two pieces right down the middle. What a shame. It stinks that this door is not replaceable. If it was only reinforced with a couple of strips of alum. . I would not recommend this door for this reason.

Seriously??? We can not purchase a replacement flap door? It is not super easy to install and so we paid a handy man to install this door. The door cracked when our lab puppy tried to get in it. It has been working fine until last week one of our cats wanted to get out when it was locked and busted through it. I super glued it; unfortunately only lasted 2 days. I really just want a new door! I do not want to replace the whole unit!!!! Any suggestions??

After as many customers have complained about the cheap plastic flaps why hasn't some engineer or other person paid much more realized that you may need to redesign said door flap my cats literally broke it out of the door with their paws. Reinforce the flap with metal around the door. I'd do a 1/2 inch ring around the edge of the door. Wouldn't have to be thick just there to stop the cheap plastic from flexing and cracking. Might make your customers happy that your trying to do something. So now I will go shop for a replacement for this pice of plastic junk that everyone has told you about and you refuse to change. I know petsafe is not going to be the preferred choice for my household ever again.