Costway Stainless Steel Ice Maker Countertop 33Lbs/24H Self-Clean Function w/ Scoop New

Having ice at my fingertips is wonderful. This ice maker has a large collection bin and makes the ice quickly. It's nice to have a scoop as well. Great machine.

This is the best portable ice maker we have ever purchased. We have purchased 3 different ones over the last couple of years. Our daughter and 3 Grandsons live with us and one is constantly getting ice and we turn it off at 9-10 at night and still have plenty the next morning.

The box the Ice Maker came in was pretty banged up, styrofoam was broken up on one side also! Pretty bad shipping somewhere, Ill use it tomorrow make SURE its NOT DAMAGED! Ive been luck so far with deliveries! Its a big Ice Maker Im excited to start it up Friday!! So happy to get this ice maker!! Thanks RS!

oh wow what an ice maker never seen an icemaker make so much ice, every 5 min, it's making a tray wow my old one could not keep up with ice for us,i have so much ice now as my first day I have already put 2 gallons bags of ice cubes in my freezer and also i have had lots of ice makers but this one is a dream

The only reason I gave this four was I ordered one and it come quickly let it sit on the countertop two hours and then plugged it in and had it go through the cleaning cycle and it never worked so I sent that back and got another one. The same model left it set on the countertop for three hours ran it through the clean cycle and really like the icemaker. The basket inside is about 7 1/2” x 7 1/2” by 4 inches or so it is great for family that you're not going to run out of ice after one person gets ice

works sometimes but mostly doesn't work.

icemaker worked for 2 days made horrific noises and then went out . 2nd costway icemaker in 1 month . buying different brand

ive owned many ice machines. i needed to replace the one we had had for the past 3 years. i read the reviews and decided on this one. This one was purchased in April and here ot is only July and I am having to replace it!! It started with having to unplug it and let it set then plugging it back in, now it does nothing

this machine would make ice "bricks" instead of individual cubes most of the time. occasionally we would win the lottery and it would make a batch of cubes, but i have given it two weeks and its going back. walmart app returns makes it very easy to set up the return on the app and then just drop it off at the store. i purchased the inexpensive 3 year warranty and will get the ice machine and warranty refunded when i drop off the new unit. i wanted to give this ice maker and company a second chance so i purchased the exact same unit and extended warranty so when the new unit arrives, i will take the damaged unit back for a refund. i purchased the 3 year warranty because our previous ice machine that came from the big A store, stopped working a little after a year and no one wanted to do anything about it.

Dear Costway Customer Service, I am writing to express my profound disappointment and frustration with the recent purchase of the Costway Ice Maker, as well as the abysmal customer service I have encountered throughout this entire ordeal. This experience has left me deeply dissatisfied and compelled to share my unfortunate encounter with your brand. To begin with, the Costway Ice Maker failed to meet even the most basic expectations. The product arrived with noticeable defects and flaws, rendering it completely unusable. Not only did it fail to produce ice as advertised, but it also exhibited frequent malfunctions and an inability to maintain consistent performance. It is incredibly disheartening to invest hard-earned money in a product that not only fails to function properly but also falls short of its promised capabilities. My attempts to address this issue by reaching out to your customer service department have been nothing short of infuriating. Despite numerous attempts to contact your team, I have received no response whatsoever. Not a single return call, email, or acknowledgment of my concerns. This blatant disregard for customer inquiries is wholly unacceptable and showcases a complete lack of professionalism and respect. As a consumer, I expected a certain level of support and accountability from Costway, particularly when faced with a defective product. However, the complete absence of communication and assistance has left me feeling abandoned and utterly dissatisfied with my purchase. It is disheartening to witness such disregard for customer satisfaction, especially in an era where exceptional customer service is pivotal to maintaining a reputable brand image. The lack of responsiveness and failure to address legitimate concerns only serve to tarnish the reputation of Costway as a reliable and trustworthy company. In light of this appalling experience, I am left with no choice but to caution others against purchasing products from Costway. The combination of a subpar product and a customer service department that fails to address customer concerns is a recipe for disappointment and frustration. I sincerely hope that Costway takes this feedback seriously and endeavors to improve its product quality and customer service practices. As a consumer, I believe in the power of constructive criticism to enact positive change, and it is my hope that my unpleasant experience will serve as an opportunity for Costway to rectify its shortcomings and restore faith in its brand. Yours sincerely, [A Disappointed Customer]