The Cubii Go that I ordered for my Mom seems to be ok, but she has less that 10,000 rotations on it, so I hope it will be ok. The Cubii Go that I ordered for myself came in a box that had seen better days. I don't think I was sent a new Cubii and my order did not say that I was ordering something that had been returned. My Cubii Go started to fall apart after 2.5 hours of use on low tension and slow speed. The left side panel was coming off, so I had to return it. I ordered a Cubii Go Aqua for both of us, but was sent the Pearl white color both times. However, the color does not explain the panel wobbling and starting to come off. As one can image, I am highly disappointed. The Cubii was recommended by 2 friends, but I didn't receive the same quality that they received years ago, so its back to the drawing board for me. I have attached photos of the box that came to me inside the FedEx store. I had high hopes, but my hopes were crushed.