Dyson - Refurbished Airwrap Multi-Styler Complete Long - Nickel/Copper

Bought the refurbished one because I couldn’t bring myself to buy it at full price. Arrived on time with all parts and very clean. Could see a few scratches on it since it’s used but nothing outside of normal wear and tear that bothers me. All tools were extremely clean like brand new. Nothing had an odor or oil and was perfect! I’m so happy I went the refurbished route and would buy again. Makes my curly hair softer and protects it from less heat

If you love hair care and uses this stuff everyday it might be worth the huge price tag but for me personally who uses it once a week, Not worth the price. Works like new, great condition. But the product itself doesn’t grab the strand of hairs you want and it’s kind of messy. Not as fast to use as they advertise. Simply not worth the price tag for me personally

It overheats and the vent stops up too easily. I have a $20 conair that has lasted me 12 years and this Dyson didn’t even last 1 year. Very unhappy with spending $400 on an absolute garbage product. I will never buy a Dyson again.

Product only worked for about 2 months before circuit board malfunction occurred. Waste of money. No support from Dyson. Would not recommend purchasing.

The product arrived damaged and does not work. I generated the return label and went to the SAND LAKE Walmart to return it and they informed me that they wouldn't receive it there. I went to JOHN YOUNG's WALMART, as advised by the Sand Lake Walmart employee and when I got there they informed me that they couldn't receive it and that I would have to contact them by phone. I called Walmart and they told me that Dyson would have to generate a return label and would get in touch, I've been trying to make the return for more than 10 days and nothing. Bad purchase, bad product and bad service. Still awaiting a resolution of the case.

I ordered a hair dryer for my sister, she came without a carp, I don’t understand women’s things well, I sent it to my sister as a gift, she told me that it’s without a carp and it doesn’t work and it’s not original, it’s a pity, of course, the money that’s here in such an official website, defective things are sold and used to me Walmart didn’t help about this problem, I wanted a return it’s very, very sorry for money ....

I didn’t even read it was not new for some reason i thought it was just in offer lol then it came to my house after a long wait, I open it and started using it then it turned off. I disconnected and connected it again and the same happened. I went to read the instructions and there is when i found the paper saying it was refurbished. I WAS SO MAD! But well it was my mistake for not reading well but I returned it and i am buying a new one in best buy, not in this page NEVER AGAIN the whole process has been a nightmare since december 28 and i still don’t have my Christmas present.

I received this refurbished airwrap and it didn't even work. Also, there was a bunch of hair in the airwrap. I purchased a warranty and contacted dyson to troubleshoot, but they couldn't even find my account in their system after i had already created one.

I ordered a refurbished Airwrap for my wife along with an extended warranty. I was shipped a singular attachment for a vacuum, clearly in error. I immediately reported the issue, believing that the right and logical solution would be to receive an apology and assurance that my correct order would be promptly mailed to me. However, I have spent hours over the last two weeks trying to reason with both Walmart and Dyson's third-party outsourced customer service departments, all of which are unbending in instrutcting me to mail them a $40 vacuum head before they will refund me my $400 for the Airwrap I never received. I've tried to reason with Dyson and Walmart's customer service over the phone, as well as in Live Chat and throughout several emails, all of which I have screenshot and recorded. It is unreasonable and unacceptable to withold OVER FOUR HUNDRED DOLLARS OF MY MONEY until I have returned a VACUUM ATTACHMENT worth one-tenth that cost. Two weeks into this dispute, I have neither my $400 nor my Airwrap, and Dyson/Walmart's "internal investigation" into the matter concluded with the same automated instructions to return the attachment, wait several business days for a refund, and (presumably) try again to make the same purchase with hopefully different luck. I have contacted Dyson's social media platforms recounting this story hoping desparately to interact with an empathetic human in a position to assist me. I am astonished at the response and the handling of my compalint. I have never written a poor review in any platform, but I feel I have no recourse to satisfaction. TO SUMMARIZE: -Bought $400 Airwrap and Protection Plan. -Was mailed a plastic vacuum attachment. -Contacted Dyson's Customer Service, was told "that's not on us, talk to Walmart" -Contacted Walmart Customer Service, was told "mail us back the plastic vacuum attachment or we won't give you your money back." -I said "I don't want my money back, I want what I ordered" -They said "We will investigate internally" (one week later) -"Our investigation is concluded. Here is your return label for your plastic vacuum attachment. Send it back or you can't have your $400" To be fair, I am more than happy to return this accursed vacuum brush, and intend to. I refuse to do so under the current pathetic guise of "return/exchange" because anyone with the ability to reason can see that I am deserving of better treatment than this. This is a gift for my wife, and with the occasion impending, I am empty-handed.

I ordered this as a black Friday special and it was sitting in que to be shipped. When I asked "where is my order" through the Walmart app - I received a refund instead of a answer about shipment. The sale was a big discount of over $100. I did not ask for a refund nor do I want a refund. I wanted my item as ordered. VERY DISAPPOINTED in Walmart and Dyson. They have lost my loyalty and trust.