ecobee Night Vision 1080p Video Surveillance Cameras with Wired Smart Doorbell Camera, Black

Easy to install. My boyfriend said it took him 18 minutes to set up. I love that I can access it from the app where I already have my thermostat connected. I'm so glad to finally be done with my "dumb" doorbell. I love the security add-on as well, I already feel at ease knowing I can get alerts for when I'm away.

The doorbell has been installed for about 1 month. I love it. The camera quality is excellent. I also purchased the premium Ecobee Thermostat. I am very happy with that as well.

[This review was collected as part of a promotion.] Great video quality, smart features, and sleek design. The Ecobee Smart Doorbell Camera delivers crisp footage, reliable alerts, and smooth integration with Alexa and Ecobee devices. Setup was easy, and the app is intuitive. Just note: it's wired-only and needs a subscription for full features. Still, a solid choice if you're in the Ecobee ecosystem.

Had a hard time setting it up primarily due to power supply pproblems. Started a return but geeks on to it until I tried something else to fix the issue. Had to purchase a different adapter/transformer to power it up and it worked but not after spending more money to operate it. But overall, it worked well after that, so I canceled the return.

Love your thermostat! But it appears you are still requiring a subscription for the useful features of the doorbell. I'd love to buy a doorbell, but it's just not intelligent to pay for a subscription. I'd be willing to pay the subscription if you give the doorbell away.

Been using this nearly a year. Came from Nest, thinking about going back. Video archiving does store any footage that was not flagged. So if some damage, etc., occurs you won't be able to scrub footage and find anything that wasn't picked up by the software. If you change your WiFi you will need to physically reset the device by partially removing it from your house. Which is hilarious. I left nest because I hate Google. But this may have been a step backwards.

Received the doorbell and installed it. The bell doesn't work - had to go through Ecobee support and they are trying to figure out if its the doorbell or chime adapter that is faulty.

Had this unit for a year and it was good. Now it takes so long to respond I pretty much ignore the fact that I have it. If some one rings my bell it takes so long to bring up any video that the person is long gone and I just see nothing, if I'm lucky I see someone walking away. Pointless.

The app is so slow that by the time you are able to pull up the video whoever rang the doorbell is likely to be gone. It can take up to a minute to connect. Mine is only about 10 ft from my 5gz router on a gigbit connection so the connection speed is a non-issue. I've messed with it for 2 years and have finally given up

The ecobee door bell has complaints about connectivity and the speed at which video becomes available when opening the app. I passed that off as people having poor setups. I have one of the most over the top home network setups you can have, and video still lags, doesn't show up on thermostats correctly, and takes 20ish seconds to arrive in app. The doorbell spuriously identifies nonexistent people and sends alerts, will send you dozens of package alerts when one is left on your doorstep, and fails to connect video when someone actually rings your doorbell. Avoid this like the plague. The doorbell is obviously underpowered in processing and networking. The integration would be awesome if it wasn't buggy and underperforming. I'd consider returning this if I didn't drill new holes in my door frame for it. If I were you, I'd wait for the doorbell premium V2 that there will inevitably release.