Ecobee Smart Thermostat with Voice Control Compatible with Google Assist, Alexa, and Homekit (EB-STATE5- 01)

Unit seems to be working fine. Would have liked a bit more information on your website about the wiring requirements of the unit. A bit more difficult than anticipated.

This thermostat more than meets my expectations. It was very easy to install, easy to set up, and very easy to schedule the AC and heating functions.

I have been quite pleased with the device. It is quite attractive and somewhat remarkable with what it can do, especially when combined with Alexa. I installed it myself, and it was not too difficult for someone with minimal electronic understanding. There were numerous videos on utube with wiring instructions. The phone support was very good and resolved a few issues I had with with getting started. I would buy this product again.

I just replaced a pair of Nests with the ecobee Smart Thermostat. One of the Nests constantly told me my "R" wire was disconnected and Google/Nest did nothing about it. The Nest has never displayed any error message. Setup and configuration are much easier and faster, the learning algorithm is much more accurate, and although this is personal - I think the user interface is more attractive and usable.

The design and layout of the packaging is quite satisfying. It's beautiful to say the least. The instructions to do a DIY install are extremely easy to follow and accurate. I did find that my screw anchors were quite snug trying to fit into the hole size recommended and they needed a little encouragement. I screwed the screw into the anchor and then used a hammer to set it into place. Then backed the screws out all the way to continue with the install. That was the only hiccup I had with installation. The setup through the thermostat/app? Flawless. I even submitted my AC Rewards Rebate (through Xcel Energy, my electric provider) directly through the Ecobee app in about 15 seconds. Great perk! It looks beautiful on my wall with the back plate included in the packaging and the thermostat itself. Hopefully, it runs my AC/Heat as efficiently and as well as it was to install and set up! Good luck and enjoy!

I have upgraded to the ecobee pro. The delivery came sooner than expected. After unboxing and reading the information provided, I also YouTube an instruction video to help ensure a proper installation. The instructions is straightforward but make sure you take a picture of the wiring on your old thermostat before removing to use as a reference. Following the on screen instructions made it very easy to follow and even corrected me after placing one of the wires in the wrong location.(my fault) So it's been a few weeks now and all has been working as expected. Only one sensor was provided with the thermostat and I would recommend purchasing more monitors for different parts of your home such as the basement. By having multiple sensors throughout your house you can program your home to suit your comfort levels, whichever they may be.

This is my second ecobee. I bought a second after moving homes. I like the ecobee over the nest because it serves my data nerd side. I like that you can see running data via the online dash board. Not to mention its remote control and smart features like away mode.

Can't get a receipt for online purchase - no receipt no rebate- never buy here

Came without the sensor, contacted the seller and it has been 3 weeks and I still haven't gotten the sensor despite them telling me that it would be sent

The piece is defective