This company is so professional. During installation, I got stuck and wasn't sure what to do. I was totally stumped and decided to give them a call. A wonderfully helpful lady named Angie took my call and patiently heard my out. She realized that I was missing a small part that was necessary to complete the installation. I couldn't confirm if I had lost the piece during the unboxing, or if they had forgotten to include it in the box. It was no matter to Angie, and she immediately set-up a replacement order to send me the missing part for free. She told me to call again if I needed anything.
In a couple days when the part finally arrived, I breezed through the installation and had it running and spewing out clean water in no time! I wanted to call Angie just to show my appreciation, but didn't want to crowd their phone lines. They're probably really busy. So, I'll just say it here. Thank you, Angie!