GE GFW850SSNWW 5.0 Cu. Ft. 12-Cycle High-Efficiency Front-Loading Washer with Steam, SmartDispense and UltraFresh Vent

Great washer, nice appearance, multiple functions... Unfortunate failure of main computer board that was not covered by any warranty. Unit GFW850SPN2RS SN MS307710N was just coming up on fourth birthday. Had expected many more years of service, but no dice. Cost of repair was nearly 75% of original purchase. Stayed with GE and replaced with matching unit - the PFW870SPV0RS SN GD325465N. Did not need the additional expense at this time, but who ever does.

Washing machine broke 1 month past the 4 year warranty i paid for. Stops spinning. The inside hoses started leaking water down into the pedestal. Something this expensive should last longer than 4 years

Started leaking water stopped then again do not recommend to purchase & try to reach manufacturer for warranty good look you have better luck winning the lottery

After 20 months with this machine, it broke 3 times within a span of 6 weeks. The machine would start, get everything wet, and then stop, leaving everything soaking wet inside. Parts kept having to be replaced. The 3rd time the machine locked and would not release the clothes inside, and after this none of the buttons or functions would work. it's totally dead, and the dealer/GE refused to take ownership and we had to buy a new unit (from a different manufacturer!)

We have had to replace parts each year on this washer and it's only 3 years old. When it works-it's great. Buyer beware with this particular model as you will end up getting a new one sooner than the 10 years as its parts that aren't covered and getting the parts is worth more than a new unit. There are only 3 people in our household. We have reached out to GE and haven't heard back.

The board that controls the washer fails frequently and it is very expensive. Our board failed twice within a period of six months. Repair cost is more than the cost of the washer. I am not sure why GE makes such poor quality products

Bought my washer/dryer set in May of 2024 and for the second time, I had to have a tech out since the washer randomly stops draining and prematurely ends the wash at the spin cycle. Soggy clothes that take hours to dry and a puddle in my laundry room is -not- a good experience for such an pricey investment. My previous set of LGs were rehomed with my parents and that washing machine has never had issues- going on 7 years old! GE, the control board obviously has faults, and since the issue is intermittent, by the time a tech is scheduled, the washer is somewhat working again! Super stressful, 0/10 would not do again

We bought this product in March 2024. Just after 2.5 years, the machine stopped working, with the control and inverter boards failing. Repairs cost >$600. This product deserves a rating below 1 star.

Found out that this machine has two different boards and one of them needs to be replaced at year 4. Costing about 50% value of a new machine with service charge, parts, and labor. What’s really disappointing is that there’s no way to prevent the boards from failing. We can do everything right and it’s still out of our control. It can fail again month from now. We will never purchase GE appliances again.

I brought this product in Jan 2024. The control board was broken in 2025 (I had it replaced for free), and the inverter board broke again in 2026, which I had to pay ~500 to get it replaced. I would NOT recommend this product.