Ge Profile Ptw905bpt Ge Profile 28" Wide 5.3 Cu. Ft. Top Loading Washing Machine - Royal

I love my washer for various reasons, cleaner clothes is obviously number one. But, it has some great features also e.g., an automatic liquid dispensing system (Smart Dispense) in addition to a feature where you add detergent pacs. It has a great sanitize cycle also. I also like the feature (by text) that alerts me when cycle is finished . My only reason for four stars is it is louder than my previous washer.

I like the washer in general. One thing that I think was unsatisfactory was the waste water set-up. The hose was entirely inadequate, way to short, the connector/ hose was cheaply made and the connector needed a hose clamp not included.

The washer is decent. I find it a little confounding to customize settings as some of the items aren't explained and I'm not entirely sure what they mean. The cap on the center agitater comes off easily and when it pulled it off, there was mold in there because of water getting in. Not entirely sure how to clean that area as it's long and skinny.

Constantly gets off balance. We've had it looked at, told to get rubber feet for underneath and it still gets off balance no matter what setting. It's especially bad with the bulky setting.

I purchased this machine because it wasnt the cheapest. And not expensive. So I paid for what I get. A machine that works. This machine does not work 100% the balance is off constantly. It spins in the center but not the load. And it comes with ALEXA. which contract is cancelled and ALEXA is removed. Do I get a credit for a feather I wanted no. ALEXA is removed and now the buttons and feather is useless.

I never feel like it uses enough water. I've tried using the "deep fill" option, but it still doesn't feel like it's enough (and you can't select it when using the "Normal" wash cycle). And I use tide pods, which gives you the same amount of detergent every time, so it would be nice if the washing machine could realize I'm using a tide pod (in the tide pod drawer) and provide enough water for 1 tide pod, regardless of how many clothes are in there. And the temp/soil/spin options don't use words, just lights, so you have to guess what is warm and what is cold, or look at the manual online (they don't give you a physical copy of the manual). In closing, my clothes always feel stiffer after being washed in this machine. I miss my old machine :(

This is the worst washing machine I have ever owned. It is destroying my clothes because there is never enough water to cover them. Even if I use the “bulky” cycle. The clothes are so twisted that I have to get someone to help me get them out of machine. I have had Art Handler out several times and they can't seem to get it to work properly. And the noise is awful. The dryer, however is fine

Save your money and look elsewhere. This has been a huge disappointment. I regret purchasing this GE Profile washing machine. The lid has now broken twice under nothing but normal, everyday household use. There has been no misuse, no slamming, and no overloading — just typical laundry loads. For a premium-priced appliance, this is completely unacceptable. A washing machine should last for years without major components failing, and this repeated issue strongly suggests a design or material defect rather than user error. This has been extremely frustrating and disappointing, especially given the reputation of the GE Profile line. I expected durability and quality, not repeated breakdowns and inconvenience. I am requesting that GE address this issue properly and provide a lasting solution. I would appreciate a response regarding how this defect will be

[This review was collected as part of a promotion.] Horrible purchases because of smart technology and they took away the voice activation and Alexa the new one has a 10 year warranty and this only had 1. Idk feel like taking away a feature is stupid when that was the incentive to buy yet they have other voice activated appliances with Alexa still

This is truly one of the worst washers you could ever buy. does not give you nearly enough water when you try and push the button to give you extra water. It does not work. It has broken on me three times. The agitator has snapped off. The lock has broke and the sensor doesn't work truly the worst washer ever.