I used this chair for a few months, but the problem is that there's no support for the upper back. The lumbar support is fine, but higher up, my shoulders and shoulder blades weren't getting any support at all. After sitting for a while, it starts to hurt. The lumbar sticks out too far, and when you lean back, your stomach sticks out. Looks-wise, it's really nice, but it just didn't work for me. Unfortunately, I ended up rolling my old chair out of the spare room and back to my desk. I've given up on ordering chairs online.