Gladiator Vertical Bike Hook, GAWUXXVBRH

Somebody writes a negative review complaining about a product's specs. The description says 30 lbs. Look for another option if you have a heavier bike, but don't write a negative review. It skews the rating and provides no extra information than the description. By the way, a quick search showed that Gladiator offers a 50 lb hook.

Great product, works well! I will order more products.

Works great. Sturdy and strong. Easy to install and easy to hang bike from.

Compared to other bike hook systems, I prefer this verticle bike hook because once the gearwall is installed, it (bike hook) takes minimal effort to use. The hook is lightweight and sturdy, and can accommodate any type of bike -- hybrid, road or mountain. Another benefit is that this bike hook system can be expanded, thereby allowing users to add multiple bike hooks and other accessories to meet their needs.

Compared to other bike hook systems, I prefer this verticle bike hook because once the gearwall is installed, it (bike hook) takes minimal effort to use. The hook is lightweight and sturdy, and can accommodate any type of bike -- hybrid, road or mountain. Another benefit is that this bike hook system can be expanded, thereby allowing users to add multiple bike hooks and other accessories to meet their needs. [This review was collected as part of a promotion.]

[This review was collected as part of a promotion.] Of the all the of new Whirlpool Gladiator GearTack hooks I purchased recently the Vertical Bike Hook was the one I was most for looking forward to using. Up until now, my family members have been storing their bikes either leaned up against the garage wall, or unceremoniously dumped in the front yard. And it's only when dad's on a garage organizing tirade do the bikes actually get put away which has meant hanging them from the old stand-by red ceiling mounted hooks; the only problem with that is that dad (me) is the only one tall enough to get the bikes back down from the ceiling, which, with a car or other stuff stored in the garage is easier said than done (especially if the kids ask me to get the bikes up and down multiple times a day). So when I saw the Vertical Bike Hook from Gladiator, I thought here was a bike hook that would easily mount to my Gladiator GearTrack Panel which is about 6' off the garage floor, which is just about the perfect height to wheel a (full-sized) bicycle right up to on it's rear wheel and hook in place, and so now my kids and spouse can easily put their own bikes away, right?! But, while it's true that it has made it easier for the rest of my family to put their own bikes away, it turns out there's two big flaws with the Vertical Bike Hook: The first problem is that I find that when either putting the bike into the hook or taking it out, the slightest contact between the bike tire and the hook ends up knocking the hook out of the GearTrack panel every time (yes EVERY time). This makes it very difficult for a person to mount or unmount the bike by themselves, which defeats one of the chief reasons for having purchased the hook in the first place. And the second, and more damning problem I've found, is that after using the hook for only about two weeks, the rubber covering on the curved portion of the hook has broken through and exposed the sharp metal end underneath which was then poking right into the sidewall of the bike tire! It didn't puncture the sidewall, but I didn't realize until after the fact that it left a huge scrape in the rubber and with repeated use I'm sure would eventually break through. The same thing happened with all the other bikes I tried, with the exception of my road bike whose tires are skinny enough to not contact the hook in a dangerous way. But, I couldn't risk the potential of further damaging any of the other bikes and had to discontinue using Vertical Bike Hook as soon as I realized the issue (see photos). So, in my estimation the Vertical Bike Hook is a great idea in theory, but with some poor performance features in the real world. My recommendation to Gladiator is that the Vertical Bike Hook be redesigned so that instead of having a shape like Captain Hook's, well, hook, it instead be made into an “L” shape to accommodate a wider variety of bike tire sizes without the potential to damage the bike tire; and secondly that it be made to attach more securely in the gear track panel so as to not be knocked loose upon contact with the bike tire. If Gladiator can make those changes, then I'll be “hooked” (sorry, couldn't resist the dad joke).

I'm surprised to receive a survey request when I've been waiting over 4 weeks for the product and have just found out they won't be delivered from China for at least another 3 weeks. I only found this out because I rang customer service again to follow up on my order. I have received no updates from the day I ordered other than the initial order confirmation.

I bought it a month ago and still don't have it. Have gotten no communications since I ordered it. Def got my credit card though.

It never showed up but they ask me to review??????

I haven't received the product, nor has it shipped yet.