I bought two of these for Christmas gifts - I grandkids have not received them yet to speak to how they work - but they look great so I feel I got a good deal.
My problem is that they were placed into a box way too big for just these two items and only one small crushed brown paper for "packing material" which did nothing to protect the items during shipping. The box arrived completely crushed because it was mostly empty. And thus one of the drones' box was smashed in. If the drone did not come with a padded carry case to protect the components over time and use, it would have been in pieces. The drone components were saved; however, this is a gift and the box in comes in looks terrible. I kept trying to find a way to provide feedback on this issue, but their system would not take the information without requiring me to ask for a refund or replacement and mail it back. It was not worth the expense to mail it back and then search for a fast replacement gift as cool as a drone because one would be getting one and the other whatever I could find to replace it.