The drivers side step was delivered with a dent in it. All other aspects of the order were great. Easy ordering process, quick delivery, straightforward installation, etc. I am a bit disappointed that I started an online chat about this issue with the dent, and I was told that an agent would reach out to me. I did not hear from anyone or get an email notification. I do screen my calls, so it is possible that someone may have tried though. All in all, I would like to speak to someone about shipping a replacement.