Graco Tristan Convertible Crib With Drawer - Driftwood

I'm overall pretty disappointed in the quality of this crib. The left and right side rails both were cracked upon delivery, accidents happen so I contacted customer support first by email which they recommend and then called because I hadn't heard back from them in a couple days. They sent the email I needed to submit for replacement parts which was easy but customer support again took 21 days to respond to me about parts and the new ones that just arrived overall as well are not the best quality and almost look like used pieces they took from a returned crib. I'm gonna take the pieces I got and replace the broken ones but quality control seems pretty poor and I guess just expected more for an item I paid almost $300 for

Item showed up damaged, called Walmart for a replacement and they gave me an extremely hard time. Customer service is awful.

Couldn’t tell overall quality because several pieces are broken and cracked as I opened the box. Terrible. Now I have to box it back up and return it/ wait for refund / reorder/ and wait another week. Very inconvenient for the customer.

it came damaged inside the pkg but the pkg wasn't damaged

Item arrived broken on both sides.

Looks great! I wish there was something that covered the bottom so you wouldn’t see the inside of the drawer but once the mattress is low enough it will hide the drawer contents.

No complaints!

It was a little pricey but the quality is great and was easy to put together with the detailed instructions.

The crib look very nice and is exactly what we were looking for! It was also at a reasonable price!

[This review was collected as part of a promotion.] We had our baby in Japan and we were using a mini crib since he was born cause our options were very limited over there. Now we moved back to the US and our son has grown out of his crib. This crib has every function that we need! It has 5 different set ups, it has a big drawer provides extra storage space. Our son will use this for many years, it's very sturdy and safe for babies/toddlers. If you want to use the toddler bed with rails you have to purchase the rail pieces extra , but we started to use it without rails, my son loves his new bed.