Hamilton Beach 14 Cu Ft Chest Freezer, White Double Door Deep Freezer for Garage, Basement, Business, Bulk Storage

The freezer came well packaged with no dents. Handels were easy to install. Upon start up the fan blade was hitting the refrigerant line and making noise. Had to bend copper line slightly to remedy. I wish the freezer had an internal light and 2 more baskets. But I like the size and double doors that remain open when lifted.

First, they delivered it to the wrong address. Once it was finally retrieved and unpackaged it, we noticed that it was damaged with big dents. We plugged it in and has worked just fine. So far it works well, just unhappy that we received a damaged product. Calling to find out where my package was such a hassle, I just didn’t want to deal with the return process.

waited to plug this unit in as the cow wasnt butchered yet. we got the cow and plugged the freezer in. it does NOT work. oops of course walmart will do nothing. DoNOT purchase from walmart!!!!

The freezer was extremely dented in shipping. it look like it had been hit by forks on a forklift multiple times. It's a good freezer, shipping is a risk.

Absolutely worst experience of my life. The order was supposed to be delivered on Thursday took the day off never heard from Walmart. Never got an update. Tried to call nothing Monday open my garage and it is literally sitting in the middle of my yard at the left side caved and no one knocked on the door. Nothing just sitting there called Walmart to have them come back and pick it up and it wears gonna be tried to call nothing Monday open my garage and it is literally sitting in the middle of my yard at the left side caved and no one knocked on the door. Nothing just sitting there called Walmart to have them come back and pick it up and they can't send anyone for 1 to 3 days now I have this big deep freezer sitting in the middle of my yard that I cannot move that could be stolen and no one cared and would not refund my money until they got it back and 1 to 3 days. And they can’t send anyone for 1 to 3 days now I have this big deep freezer sitting in the middle of my yard that I cannot move that could be stolen and no one cared and would not refund my money until they got it back and 1 to 3 days i canceled everything to do with Walmart now

The refrigerator arrived damaged, and when I requested a return, customer service told me I had to bring it back to the store myself. This is a large and very heavy item—there’s no way I can transport it on my own. I then called customer service and specifically asked for a pickup. They confirmed it was possible and even gave me an exact date and time. However, no one showed up. When I followed up again, I was told that pickup is not available and I still have to return it myself. This is extremely frustrating and misleading. Delivery and return service are very poorly handled. Please think twice before ordering from them.

Arrived dented !!! Walmart refuses to give a refund or even a partial refund as a scratch and dent even though you pay full price. they expected me to take this back to the local Walmart a huge chest freezer! I guess they want me to carry it on my back or put it in my Toyota. I would never buy anything big or heavy from Walmart

Freezer arrived damaged. Rear of the freezer dented severely. Interior of the freezer damaged. Walmart will not send a carrier to pickup and requires an in-store return for such a large item. I am never buying a big item from Walmart again. Go Best Buy or Costco. Service at Walmart is horrible.

We got it because of the price. The product arrived and was still on the truck and I noticed the box was all torn and dinged up. When we physically saw the box, it was so dinged up that even the product itself was all dented and scratched up. I called right away to support and the process was instead of picking up the old one and sending a new one out was that they would pick up the old one, wait a few days for the refund and then purchase it again. It's been over a week and no contact yet as to when they are picking up the freezer. Overall it just hasn't been a great experience, so we will look elsewhere to get a new freezer even if we have to pay a little bit more.

I ordered the double-door freezer and received a single door. Rather than all the hassle of returning, I opted to keep the single door. When I went to attach the handle with the specific screws, they weren't included. I went to the Walmart website to try to get screws. Walmart says to go to the manufacturer's website. There is no place to get parts for that item. I did a chat and said I either want the screws or the freezer i ordered, and my options were to take the freezer (it was delivered via freight ) to a store for a full return, and I could reorder the freezer. But there is no guarantee I'd get the correct freezer on a reorder. The other option was to get $20 to keep the freezer and find my own mounting screws and live with the single door.