First of all, I I was buying this for my grandson because I’m not a real expert on tablets. So my son-in-law gave me some criteria and that’s what I looked at and when I brought this Tablet over to give my grandson he was amazed and he loved it and then he said oh look you’ve got a thing for warranty, so I tried scanning it, and I kept having problems, figuring it outand I thought oh well then they actually reached out to me from head Wolf and said hi we see that we had a problem so don’t worry we are giving you a 12 month extended warranty and then Nancy personally reached out to me and said I’m your personal customer service and I’m going to add an additional six months to your war. I have never had Customer Service like that anywhere so I’m so glad that this is the company that I bought my grandsons tablet from. I’m telling you that products have real quality and their customer service is unbelievable. It is so good.