Home Cleaning (1 Bedroom Home)

The cleaners did an excellent job. Took them about 3 hours and they did an absolute number on the place. The bathroom and kitchen especially were in need of a deep clean and they did a fantastic job cleaning out the tub, toilet, stove, and fridge. They wore masks and gloves the entire time, I didn't have to provide any supplies, and I was in the house while they performed the cleaning.

I would recommend this if had sent someone out who wasn't high and who actually knew what the job was. He cleaned but only a few spots he didn't clean 4 rooms. The concept is amazing but to truly find good professional cleaners is what needs improving. Keep trying for sure. Maybe I will try again. The young man they sent was very nice but cleaning isn't his thing.

Disaster from start to finish. Did not receive the activation code. An automated system scheduled the cleaning appointment without notifying me. I tried contacting Walmart and was told to contact Walmart-Angi support which is different. They're a foreign call center. I got a whiff of Handy, which is a company that is probably the entity behind this SNAFU. It's as if Angi is farming this job out to Handy, which is far inferior. I was able to reschedule the appointment with a lot of effort. Then I was able to confirm the appointment the day before with Walmart Angi. Then I contacted the cleaner the day of the appointment and she confirmed. But then she didn't show up. I had ordered the cleaning for an elderly gentleman who's having trouble getting around. He was ready to get some help and prepared for the appointment but now feels TRICKED.

Canceled by Angi repeatedly, each time exactly one hour prior to scheduled time of service to begin. Ultimately canceled by Walmart due to “ no provider available in my area”

No one would take my cleaning job and it was three hours before they were to clean my house, and then they told me they would try and find somebody to take my house to clean and I told them that was the time I wanted it cleaned and not when they could find someone, so I told them to cancel my service and I want a refund and they argued with me and tried to tell me that they could not give me a refund because it was not 24 hours in advance and I told them that they were the ones that was causing the problem not me so they are in the process of giving me a refund and they better give me the refund!! And I can't believe Walmart would even let a company that is not reliable to be associated with them

I requested a home cleaning through Walmart services section, on their app. I requested my cleaning, not knowing what to expect. I waited for some sort of confirmation, but never received one. Yesterday, the doorbell rang and here's one cleaner, dressed up like she was going out for the evening, at the door with nothing but a cell phone. Our dog was barking, and she said she doesn't do dogs which I understand. Again, I received no confirmation text/email, and my dog was doing her job. We absolutely secured the dog, in our bedroom, no problem. She said "okay let me go get my bucket, and she left! She got in her car and left! Walmart's services have really slacked off, along with the quality of the services we use, like the automotive department. The last time my daughter used their tire service, the lug nuts we're barely hand tight! I have to report her and get a refund. It was $160 for a cleaning, which of course you pay up front. It shouldn't have to be paid until the cleaning is complete. That's how it works with other cleaning agencies. If you're interested in having your house professionally cleaned, don't hire Walmart! Bad and regrettable decision. Now to get the money back!

Honestly, I do not know how Angie stays in business. This was another failure from the Angie/Walmart collaboration. Paid for the cleaning, rescheduled to a time that worked for my schedule, and the Maid canceled after the time he was due to be in my house. So he did not even show me the courtesy of canceling beforehand.

The cleaner arrived at 1:26PM and was gone by 3:34PM having completed according to the "What's included in Home Cleaning" list on their website. Yes, she cleaned 2100 sq ft 3bedroom 3 bath home in 2hr and 8min. She did a good job on 2 of 3 bathrooms. But there were 3 bathrooms to clean not 2. 2 Bedrooms she dusted and vacuumed the floor. However the third bedroom - she touched nothing. Nothing was dusted nor were the floors cleaned and the bathroom was only partially cleaned. The common rooms kitchen, family room, dining room and living room were partially dusted and floors partially vacuumed. When I contacted the company and asked if she was coming back to finish. They gave me a masked phone number to call the cleaner and ask if she's coming back. She never answered. LVM, called again LVM and called a 3rd time again LVM. Response I can't answer the cell now, you can write me. Well, I am writing, here is my review: This is my 1st disappointment by someone associated with Angi's list. I paid a fair for this home cleaning service. And it was the biggest disappointment of all.

We attempted to purchase this service multiple times. It was rescheduled more than once. The cleaning was finally supposed to occur today and we received emails and texts confirming the service. When the service provider didn't show up and I received no communication about a schedule change, I called to find out what happened and was told they weren't able to find anyone. I'm extremely frustrated that there was no proactive communication. Don't try booking this, it's not worth the hassle.

Garbage. I never heard from the "pro". I tried to reschedule through the app and still never heard from anyone nor did anyone show up at my house. I received text messages the day of saying that somebody would be there and they never showed up. The phone number I was given for my pro didn't work. The process of getting a refund from $159 was impossible.