H&R Block Tax Software Deluxe + State 2019

Program setup was easy. Cost was good for all the time it saves. There were a few points that were confusing but their help sections cleared things up. Program imported my investment 1099's quickly. A couple 1099's had to be entered manually but that was easy. The transfer to state was easy and quick to finish. Final results were as expected without a lot of grief.

I've used this product for years, and I find it to be effective and to have a friendly user interface. However, if you are retired and make Qualified Charitable Distributions, the way it handles QCD's is obscure and not intuitive.

Thought I was buying tax software for the current year. Did not pay enough attention and got tax software for 2019! Painful, didn't need that year. Delivery time was fine, just didn't need it.

Make sure all software updates are loaded before filing. An update posted for my software after filing / cost me $55 on my refund. Would have to refile by mail to fix and get the money / not worth the effort. My fault but the software let me do it !

After receiving the greenlight with the “accuracy review“ and getting the pop up that stated my return was “low risk” I entered some information incorrectly 3 weeks ago and still do not have my federal refund probably because I'll have to fix something. Clearly whatever mistake I made was not caught. “Accuracy review” not ACCURATE.

I entered all my Federal info and then downloaded the state tax software. After the download I saved my tax info and returned later to fill out the state forms only to find that all of my fed tax info was gone. I had to delete the original software and reload and once again enter all my fed info plus download state software. Not Good.

Did not know I made a mistake until State rejected my filing, when I corrected mistake I found out I should have received $600.00 more on Federal. But Federal had already accepted my filing. Then I had to send my state 2 more times.

I purchased the deluxe edition, what a joke. After completing my return, your program wouldn't let me file because my software needed to be updated, but that update wasn't available for 7 days. This delay in filling caused me to not getting my return filed before the Government shut down.

Why did you decide to create an import for 2016 that not only include personal information but prevented me from e-mailing the completed product by preventing me the entry for AGI because the 2016 had it zeroed out and i could not change it. you also do allow for two home mortgages on the same house in one year. one mortgage was sold to the other. I have not been aware tha through all your surveys I have answered that you have changed anything. so I wiil change tttttto another program next year after using hr block for the past 10 or more years.

Extremely disappointed that you can not zoom the text or screen. Some of the text is so ridiculously small I can't believe anyone would be expected to read it. After years of using run software I'm going somewhere else's next year