H&R Block: Tax Software, Deluxe + State 2021 (Digital Code by Mail) 5 Users

I like the program, I didn't like the fact that Walmart chose to charge me for the program I ordered with the CD and then send me the digital version. I won't order again. I will go to store and buy it. I was trying to avoid people during virus pandemic.

After receiving the greenlight with the “accuracy review“ and getting the pop up that stated my return was “low risk” I entered some information incorrectly 3 weeks ago and still do not have my federal refund probably because I'll have to fix something. Clearly whatever mistake I made was not caught. “Accuracy review” not ACCURATE.

Make sure all software updates are loaded before filing. An update posted for my software after filing / cost me $55 on my refund. Would have to refile by mail to fix and get the money / not worth the effort. My fault but the software let me do it !

I entered all my Federal info and then downloaded the state tax software. After the download I saved my tax info and returned later to fill out the state forms only to find that all of my fed tax info was gone. I had to delete the original software and reload and once again enter all my fed info plus download state software. Not Good.

Did not know I made a mistake until State rejected my filing, when I corrected mistake I found out I should have received $600.00 more on Federal. But Federal had already accepted my filing. Then I had to send my state 2 more times.

The software worked well. But I had to make sure I filled by a certain date, or H&R Block would jack up the price. They are not to be trusted.

Why did you decide to create an import for 2016 that not only include personal information but prevented me from e-mailing the completed product by preventing me the entry for AGI because the 2016 had it zeroed out and i could not change it. you also do allow for two home mortgages on the same house in one year. one mortgage was sold to the other. I have not been aware tha through all your surveys I have answered that you have changed anything. so I wiil change tttttto another program next year after using hr block for the past 10 or more years.

I purchased the deluxe edition, what a joke. After completing my return, your program wouldn't let me file because my software needed to be updated, but that update wasn't available for 7 days. This delay in filling caused me to not getting my return filed before the Government shut down.

Totally misleading. Box did not contain software as indicated on photo. Box only contains code to activate software which I did not have and cannot seem to get from HR Block as can only talk to machine or customer rep who sends me to another recording.

Extremely disappointed that you can not zoom the text or screen. Some of the text is so ridiculously small I can't believe anyone would be expected to read it. After years of using run software I'm going somewhere else's next year