HXD-ERGO Exercise Bike Magnetic Home Stationary Bike with Free App Quiet Indoor Cycling Bike with 350lbs,with LCD Monitor Height-Adjustable Padded Seat. I purchased this vehicle and it was delivered very fast from Walmart, I put it together. It took me probably a little longer to put it together because being 67 years old, simple things become harder lol. There were only eight pieces you had to put together, which is the seat adjustment bar, and the handlebar adjustment bar, the seat, the handlebars a iPad phone stand above the handlebars, the pedals and two horizontal bars to keep the bike steady, tolls were included and screws were also included. It’s a very nice bike. It’s heavy. It weighs 44 pounds and it’s very heavy and sturdy a great product. Unfortunately, my legs don’t bend enough so if I put my left end or right foot on the pedal, I can’t get the other foot on, so I get my left foot on the pedal, but my knees don’t bend up far enough to get it on the other pedal, I adjusted both the seat and also the handlebars, but if I go to a lower level cause it goes up to four levels if I go anywhere between one and three unfortunately three I still can’t get both feet on the pedals, and if I go to one or two, my knees are up to my chest, so it makes it unsteady for me because I can’t get both feet on the pedals. I contacted Walmart and told him I did not have the material to pack it. It’s fully assembled, they stated that FedEx would pick it up fully assembled, that’s not true. So I contacted the seller directly and explain the situation. Within 24 hours they got back to me and said could you let us know if you would like a refund and we would accept it fully assembled. I sent a response back on how I would do that, again within 24 hours I got back to me and said you will be happy to issue a refund for you, and that made me prompt to write a review, because this is quality customer service at its best, the seller backing up their product and getting back to the customer within 24 hours, where some places it takes a week before you ever hear anything. The product is excellent, the customer service has beyond fantastic. I would definitely order from this company again on any of the product just because they proved, that the purchaser/customer is priority and they back up the product. You can’t go wrong with this company and I highly recommend it. Thank you to the company for making this a lot easier than I expected. Sincerely yours Paul H.