iFLY Softside Fibertech Luggage, 20" Carry-on Luggage, Black

A little flatter but wider than my last carry on. I think I'm going to like it! It's flat black and will need some color to distinguish it from others on the carousel when I do check it.

Perfect for short 4 day trip. Nice long handle. Sturdy. good zippers and storage. Easily fit overhead on jet.

Love this bag. Buying the set!

Can comfortably fit at least 2 small people

Looks to be solid and will hold up for a long time. There seems to be a dent in the frame but it won't interfere with the purpose of transporting cloths. The price was higher than I wanted to pay for one suitcase but you were out of the 3 piece set that I wanted .

I just got this suitcase and have only used it for one trip so far, so I can judge the long term reliability. However, I have two other IFly suitcases I've had for years and traveled all over the world with them and they've done admirably well and still function. I only purchased this one because I needed a larger suitcase... I need more stuff as I get older. The suitcase seems sturdy, is relatively lightweight (important), rolls easily, holds a bunch of stuff (I pack several pair of different kinds of (size 12) shoes I need for travel), has a couple of extra pockets (I don't use - I use packing cubes to organize instead) and still looks good after the airlines beats it up.

I already own luggage from this brand and really like it, so I bought this one since there were no other options. For me, this luggage is less convenient — it's taller but narrower. Most of the outside pockets are not very useful because the compartments are very tight and it's tricky to get the zippers. On the other hand, that means they won't break during the trip (unless you force them). Inside is quite modest. It survived an overseas trip perfectly — wheels are fine, nothing tore, and it fits checked baggage limits comfortably. However, I still find my older luggage from this brand more convenient. Too bad they no longer make that model.

It rolls on flooring fairly well, it's hard to keep it rolling straight. I have to really work at it. It doesn't roll at all on asphalt, which is at my airport parking lot. The front two pockets with zippers are hard to access. The zipper pull falls between the folds and it's very hard to get it out. It's a large suitcase with lots of room.

I really wanted to like this but unfortunately I found the outer pockets to be useless for 2 reasons. First they are nearly impossible to open as the zippers are recessed. Second the pockets themselves aren't very big, so you can't put anything in them that's thicker than about one inch. I ended up returning it, which was a shame since it's getting hard to find reasonably priced luggage that has the inside side zippered pocket and multiple zippered pockets.

I want to start by saying that we have quite a bit of your luggage and love it. I just bought a set of 3 and was excited to use it. Unfortunately, on the first use of one of the pieces, it came off the airport carousel with a large dent in the corner. That has never happened with any of our other ifly luggage. I'm curious what your policy is regarding an issue like this. Thank you.