Purchased on November 5th for brand new out of the box iPhone XR. The appearance was fine, I didn't buy it for looks. At first I had a hard time taking case apart, almost gave up on it. I finally got it apart and was able to put it on iPhone no problem. Kinda light weight and fits in my hand ok but I have small hands. To me the buttons are a little hard to press. But, I had it for 3 weeks when the back of iPhone cracked from a very soft, short distance drop. I was sitting in a standard height arm chair when it fell out of my lap. I am so disappointed with this case! I had looked forever for one that was gonna be durable and inexpensive and I thought this one was gonna be it!! Guess I've gotta start looking for another case.