KitchenAid Semi Automatic Espresso Machine with Burr Grinder, KES6551

[This review was collected as part of a promotion.] Well I'm very impressed with my new coffee machine All I can say that it makes me a beautiful cup of coffee To the start of my day, very easy to use which I love

[This review was collected as part of a promotion.] Great coffee machine from KitchenAid. Solid build, easy to use, and makes consistently good coffee. The size is perfect — compact enough for the bench but still feels substantial and well made. Very happy with this purchase.

[This review was collected as part of a promotion.] so far this machine is very good after used .I hope it will going well .Thank

[This review was collected as part of a promotion.] I loooovvvee this coffee machine! It's a great all in one machine that is very user friendly and makes coffee that tastes like it's from a premium shop.

I really wanted to believe in this machine but after a week's use I am disappointed - one unacceptable issue and one I may get used to: 1) The tank leaks - the reviews said it, and I didn't want to believe, but it does - a full tank has dripped on my counter twice now, so it is not "user error." Based on other reviews and my experience, this is definitely a design error that KitchenAid should have recalled. 2) Either the pump is not strong enough or the time is not calibrated well, but the double shot is way too short - I tried to customize it to a minimum of 30 seconds, which is a very normal time for this, and it stops too soon, and the coffee volume is minimal. So I have to run it twice, and the second time it seems that the pump "gets tired" and stops. Doesn't feel sturdy for the brand.

Brand new, water all over the counter, two weeks for replacement water tank

Customer service was terrible. I received the wrong color of machine and nobody was willing to help make it right.

I liked all its features and would have been very happy with the product except that it started leaking water at the water tank connector the very first time I pulled an espresso shot. I then saw on Reddit that many others were experiencing the same issue. It’s apparently an engineering flaw? I immediately returned it to the store I had purchased it and received a full refund. I was very disappointed that it was brand new and already had an issue on day one.

There appears to be a serious defect with this product out of the box. We have now had three units sent direct from Kitchenaid Australia and all three immediately leak from the valve between the water tank and the base of the machine. And when I say leak I mean they flood the kitchen counter top within a few minutes. You can google this known issue for further proof. It is frankly outrageous that Kitchenaid continue to sell a defective product. The only thing to their credit is that they let you return the machine. After three machines in a row that have needed to be immediately returned we cannot believe that they continue to sell the product whilst knowing of this fault.

I am not satisfied with this machine. i was excited to make my first latte with this machine, but unfortunately, the experience was very disappointing. the machine grinds far too much coffee, and it creates a considerable mess. water leaks into the drip tray. the machine is way to messy. i would like to return the machine for a full refund. please proivde instructions for completing the return.