cools my poorly insulated shop in El Paso very well .
extremely quiet inside and out .
price for 36k BTU unit is hard to beat.
Came with a wall mount bracket that is too small for the outdoor unit. The company refunded the money for it as I decided to install the 150lb outdoor unit on the ground.
Advertised as a 16ft. line set, came with 25 ft. I kept it and made it work.
For this size the directions call for a wall hole of 3.54 inches , included thru the wall pipe and trim ring are only 3 inches.
Typical Chinese instructions are poor, about hole location, drain tube attachment etc.
Indoor unit is heavy, at 68 y.o it was difficult for me to install-not their fault but be aware.
Included outdoor whip wire is 12awg I replaced it with 10awg.