I ordered two of these trash cans, and unfortunately both arrived damaged.
FIRST CAN
The first arrived with multiple dents and a busted piece of plastic inside that we don't know where it came from. The foot pedal works to lift the lid but not 90⁰ and the lid slams shut loudly and quickly. We figured maybe the item was damaged from shipping, so we ordered a second can.
SECOND CAN
This can was not dented and the box showed no signs of shipping damage, however the lid quickly and loudly slams shut there is no soft close and there is a piece of broken plastic loose inside like the first can. Also the inserted plastic bucket is busted.
My son in law looked at the soft close feature and determined the piston was not made long enough. He said it is a design flaw.
THE GOOD
I will say when the first can arrived damaged, the company was WONDERFUL to work with; they quickly responded the following day and did their part to make it right; it was great customer service.
Aside from the issues described with both cans, the size is nice; it IS fingerprint resistant; it comes with 40 bags; it had a surprise handle in the middle back of the can which is SO handy; the plastic insert bin is nice and thick.