Great buy and solid reviews for the product made the decision to purchase easy. Product delivery took over almost three weeks. Upon arrival, the box’s packaging was damaged . It looked like it had been slammed multiple times; both ends had been re-taped several times. 6 of the 21 pieces supposed to be included were missing, including both batteries, a trimmer, 2 blades, and a pair of gloves. This will definitely be returned. This is my first negative experience with an online Wal-Mart order; I do hope it will be my last.